20 operating problems
The appliance vibrates, is
noisy :
• all packaging have not been removed from the
appliance (see installation section),
• the appliance isn’t level and is unbalanced,
• the appliance is too close to the wall or furni-
ture,
• washing is unevenly distributed in the drum,
• the load is too small.
the wash cycle is much too
long :
• the water inlet filters are dirty,
• the power or water supply has been cut off,
• the motor overheating detector has been acti-
vated,
• the water inlet temperature is lower than usual,
• the foam detection security system has been
activated (too much detergent) and the washing
machine has begun draining the foam,
• the out of balance detector has been activated :
an extra phase has been added to distribute
washing more evenly in the drum.
The washing machine
stops during a wash cycle :
• the water or electricity supply is defective
• a Rinse hold has been selected,
• the drum shutters are open.
The lid doesn’t open at the
end of the cycle :
• the “immediate opening”* light is not lit,
• the temperature inside the drum is too high,
• the lid unlocks 1 - 2 minutes after the end of the
cycle*.
The E40 error code ap-
pears in the display** and
the Start/Pause pushbut-
ton flashes red*** :
• the lid isn’t closed properly.
The E20 error code ap-
pears in the display** and
the Start/Pause pushbut-
ton flashes red*** :
• the drainage filter is obstructed,
• the drain hose is blocked or bent,
• the drain hose is fixed too high (see “Installa-
tion” section).
• the drainage pump is blocked,
• the standpipe is blocked.
Problems Causes