24electrolux
Problem
The machine does not fill:
The machine fills then emp- ties immediately:
The machine does not empty and/or does not spin:
There is water on the floor:
Unsatisfactory washing re- sults:
The door will not open:
The machine vibrates is noisy:
Possible cause/Solution
The water tap is closed. 
• Open the water tap.
The inlet hose is squashed or kinked. 
• Check the inlet hose connection.
The filter in the inlet hose or in the inlet valve filter are blocked.
•Clean the water inlet filters (see ‘Cleaning the water inlet filters’ for more details).
The door is not properly closed. 
• Close the door firmly.
The end of the drain hose is too low.
• Refer to relevant paragraph in «Water drainage» section.
The drain hose is squashed or kinked. 
• Check the drain hose connection.
The drain filter is clogged. 
• Clean the drain filter.
An option or a programme that ends with the water still in the tub or that eliminates all the spinning phases has been selected.
•Select the draining or spinning programme. The laundry is not evenly distributed in the drum.
•Redistribute the laundry.
Too much detergent or unsuitable detergent (creates too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fit- tings. It is not always easy to see this as the water runs down the hose; check to see if it is damp.
•Check the water inlet hose connection. The drain or inlet hose is damaged.
•Replace it with a new one.
The filter has not been properly screwed in after cleaning action.
• Screw the filter fully in.
Too little detergent or unsuitable detergent has been used.
•Increase the detergent quantity or use another one. Stubborn stains have not been treated prior to washing.
•Use commercial products to treat the stubborn stains. The correct temperature was not selected.
•Check if you have selected the correct temperature. Excessive laundry load.
•Reduce the laundry load.
The programme is still running.
•Wait the end of washing cycle. The door lock has not been released.
•Wait until the door is released. There is water in the drum.
•Select drain or spin programme to empty out the water.
The transit bolts and packing have not been removed.
•Check the correct installation of the appliance. The support feet have not been adjusted
•Check the correct levelling of the appliance. The laundry is not evenly distributed in the drum.
•Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
