TROUBLESHOOTING

User's Manual

Battery

If you suspect a problem with the battery, check the DC IN indicator as well as the Battery indicator. For information on indicator and battery operation see Chapter 6, Power and Power-Up Modes.

Problem

Procedure

Battery doesn’t

The battery may be discharged. Connect the

power the computer

universal AC adaptor to charge the battery.

 

 

Battery doesn’t

If the battery is completely discharged, it will

charge when the

not begin charging at once. Wait a few minutes.

universal AC adaptor is

 

attached (Battery

If the battery still does not charge, make sure the

indicator does not

outlet is supplying power. Plug in an appliance

glow orange.)

and see if it works. If it doesn’t, try another power

 

source.

 

 

 

Check whether the battery is hot or cold. If the

 

battery is too hot or too cold, it will not charge

 

properly. Let it reach room temperature.

 

 

 

Unplug the universal AC adaptor and remove the

 

battery to make sure the terminals are clean. If

 

necessary wipe them with a soft dry cloth dipped

 

in alcohol.

 

Connect the universal AC adaptor and replace the

 

battery.

 

Make sure the battery is securely seated.

 

If the indicator still does not glow, the battery may

 

be at the end of its operating life. Replace it.

 

If you do not think the battery is at the end of its

 

operating life, see your dealer.

 

 

Battery doesn’t

Check the power consumption settings in

power the computer

TOSHIBA Power Saver Utility. Consider using a

as long as expected

power saving mode.

 

 

9-6

 

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Toshiba A10 Series user manual Battery, Problem Procedure