Hardware and system checklist

Hard disk drive

Problem

Procedure

Computer does not

Check if a diskette is in the diskette drive or a

boot from hard disk

CD-ROM is in the optical media drive. Remove

drive

any diskette and/or CD-ROM and check Boot

 

priority. Refer to Chapter 7, Boot Priority.

 

 

 

There may be a problem with your operating

 

system files. Refer to your OS documentation.

 

 

Slow performance

Your files may be fragmented. Run SCANDISK

 

and defragmenter to check the condition of your

 

files and disk. Refer to your OS documentation

 

or online HELP for information on running

 

SCANDISK and the defragmenter.

 

 

 

As a last resort, reformat the hard disk. Then,

 

reload the operating system and other files.

 

If problems persist, contact your dealer.

 

 

CD-ROM drive

For more information, refer to Chapter 4, Operating Basics.

Problem

Procedure

You cannot access

Make sure the drive’s drawer is securely

a CD/DVD in the drive

closed. Press gently until it clicks into place.

 

Open the drawer and make sure the CD is

 

properly seated. It should lie flat with the label

 

facing up.

ROUBLESHOOTINGT

9-11

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Toshiba A10 Series user manual Hard disk drive, CD-ROM drive