
TROUBLESHOOTING
User's Manual
Check the type of CD/DVD you are using. The drive supports:
Check the region code on the DVD. It must match that on the 
If problems persist, contact your dealer.
CD-RW/DVD-ROM  drive
For more information, refer to Chapter 4, Operating Basics.
| Problem | Procedure | 
| You cannot access | Make sure the drive’s drawer is securely | 
| a CD/DVD in the drive | closed. Press gently until it clicks into place. | 
| 
 | 
 | 
| 
 | Open the drawer and make sure the CD/DVD is | 
| 
 | properly seated. It should lie flat with the label | 
| 
 | facing up. | 
| 
 | 
 | 
| 
 | A foreign object in the drawer could block laser | 
| 
 | light from reading the CD/DVD. Make sure there | 
| 
 | is no obstruction. Remove any foreign object. | 
