TROUBLESHOOTING

User's Manual

Check the type of CD/DVD you are using. The drive supports:

DVD-ROM: DVD-ROM,DVD-Video

CD-ROM: CD-DA, CD-Text, Photo CD (single/ multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD- EXTRA), CD-G (Audio CD only), Addressing Method 2

Check the region code on the DVD. It must match that on the DVD-ROM drive. Region codes are listed in the Optical media section in Chapter 2, The Grand Tour.

If problems persist, contact your dealer.

CD-RW/DVD-ROM drive

For more information, refer to Chapter 4, Operating Basics.

Problem

Procedure

You cannot access

Make sure the drive’s drawer is securely

a CD/DVD in the drive

closed. Press gently until it clicks into place.

 

 

 

Open the drawer and make sure the CD/DVD is

 

properly seated. It should lie flat with the label

 

facing up.

 

 

 

A foreign object in the drawer could block laser

 

light from reading the CD/DVD. Make sure there

 

is no obstruction. Remove any foreign object.

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Toshiba A10 Series user manual CD-RW/DVD-ROM drive