
TROUBLESHOOTING
User's Manual
Check the type of CD/DVD you are using. The drive supports:
Check the region code on the DVD. It must match that on the
If problems persist, contact your dealer.
CD-RW/DVD-ROM drive
For more information, refer to Chapter 4, Operating Basics.
Problem | Procedure |
You cannot access | Make sure the drive’s drawer is securely |
a CD/DVD in the drive | closed. Press gently until it clicks into place. |
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| Open the drawer and make sure the CD/DVD is |
| properly seated. It should lie flat with the label |
| facing up. |
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| A foreign object in the drawer could block laser |
| light from reading the CD/DVD. Make sure there |
| is no obstruction. Remove any foreign object. |