Problem Possible cause/Solution
The machine does not fill:
The water tap is closed. (Yellow pilot light of
button 5 blinks)
• O pen the water tap.
The inlet hose is squashed or kinked. (Yellow
pilot light of button 5 blinks)
• Chec k the inlet hose connection.
The filter in the inlet hose or the inlet valve filter
are blocked. (Yellow pilot light of button 5
blinks)
• Clean the water inlet filters (see "Cleaning the
water inlet filters" for more details)
The door is not properly closed. (Yellow pilot
light of button 5 blinks)
• Cl ose firmly the door.
The machine fills then empties immediately: The end of the drain hose is too low.
• Refer to relevant paragraph in «water drain-
age» section.
The machine does not empty and/or does not
spin:
The drain hose is squashed or kinked. (Yellow
pilot light of button 5 blinks)
• Chec k the drain hose connection.
The drain filter is clogged. (Yellow pilot light of
button 5 blinks)
• Cl ean the drain filter.
An option or a programme that ends with the
water still in the tub or a that eliminates all the
spinning phases has been selected.
• S elect the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
• The laundry load is perhaps to little, add more
items, redistribute the load manually and
then select the spinning programme.
There is water on the floor:
Too much detergent or unsuitable detergent
(creates too much foam) has been used.
• Reduce the detergent quantity or use another
one.
Check whether there are any leaks from one of
the inlet hose fittings. It is not always easy to see
this as the water runs down the hose; check to
see if it is damp.
• Chec k the water inlet hose connection.
The drain or the inlet hose is damaged.
• Replace it with a new one.
The cap on the emergency emptying hose has
not been replaced or the filter has not been
properly screwed in after cleaning action.
• Refit the cap on the emergency emptying
hose or screw the filter fully in.
What to do if… 23