17 AFTER-SALES SERVICE, SPARE PARTS AND GUARANTEE

SERVICE & SPARE PARTS

If you wish to purchase spare parts or require an engineer, contact your local AEG Service Force Centre by telephoning:

08705 929 929

Your telephone call will be automatically routed to the Service Centre covering your postcode area.

For the address of you local Service Force Centre or for further information regarding Service Force, please visit the website as www.serviceforce.co.uk

When you contact the Service Centre they will need the following information:

1.Your name & address, including postcode.

2.Your telephone number

3.Clear and concise details of the fault.

4.The model, serial and production number.

This information can be found on the rating plate. The rating plate is on the inner edge of the door on the right.

5.Date of purchase. Please note that it will be necessary to provide proof of purchase for any in guarantee service call.

In-guarantee customers should ensure that the chapter headed "What to do if...“ has been read, as the engineer will make a charge if the fault is not a mechanical

or electrical breakdown.

CUSTOMER CARE

For general enquiries concerning your AEG appliance or for further information on AEG products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.aeg.co.uk

Customer Care Department

AEG Domestic Appliances

101Oakley, Luton, Beds,

LU4 9XF

Tel. 08705 350350 (*)

(*) Calls to this number may be recorded for training purposes.

34/35

Page 34
Image 34
Electrolux PE 9038-m fww After-Sales Service, Spare Parts And Guarantee, 08705 929, Service & Spare Parts, Customer Care