Troubleshooting

we’re here to help

Crash recovery

In the unlikely event that your smartphone stops responding to touches and key presses, try a forced

reboot—press and hold both Power and the down volume key for up to 10 seconds.

Service & Repairs

If you have questions or need assistance, we're here to help.

Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

56Troubleshooting

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Motorola XT894 manual Troubleshooting, Crash recovery, Service & Repairs