C H A P T E R
4
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Elo Techni- cal Support numbers are listed on the last page of this manual.
Solutions to Common Problems
| Problem | Suggestion(s) |
| The monitor does not respond after | Check that the monitor’s Power Switch is on. |
| you turn on the system. | Turn off the power and check the monitor’s power cord and signal |
|
| cable for proper connection. |
| Characters on the screen are dim | Refer to the Controls and Adjustments section to adjust the brightness. |
| The screen is blank | During operation, the monitor screen may automatically turn off as a |
|
| result of the Power Saving feature. Press any key to see if the screen |
|
| reappears.Refer to the Controls and Adjustments section to adjust the |
|
| brightness. |
| OSD or power buttons don’t work | Check to see that they are not locked out. See page |
| “Out of Range” display | check to see of the resolution or vertical frequency of your computer is |
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| higher than that of the LCD display. |
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