Elo TouchSystems Elo IntelliTouch NTELLI, OUCH, ECHNOLOGY

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ECHNOLOGY

Introduction

The IntelliTouch system has three main components: a clear solid glass screen

formed to match the shape of a display, a sophisticated electronic controller, and

a software driver. The IntelliTouch touchscreen is based on patented surface

wave technology. Surface waves are mechanical waves that propagate in the

surface of materials such as glass. The touchscreen may be a f lat gl ass pa nel or a

segment of a sphere or cylindrical glass. This panel is installe d over t he face o f

the display. Because there are no layers or coatings on the glass as with other

technologies, the IntelliTouch touchscreen is extremely durable and allows a

clear, sharp image.

IntelliTouch touchscreen features include:

• Excellent image clarity with high light transmission

• Extremely fast and sensitive, with the highest resolution of any touchscreen

• Excellent durability, resistant to deep scratches and abrasion

• Activated by a finger, gloved-hand or soft stylus

• Inherently stable, drift-free operat ion

• Dirt and splash sealing capability

• Z-axis response

• Standard sizes for flat, spherical, and cylindrical displays

• Choice of surface treatment (clear, anti-glare or privacy filter)

• Custom sizes available for OEM quantities

• 10-year touchs c reen warranty

Contents

Main Page Page Page 10-Y W EAR NTELLI OUCH Page Table of Conten ts IntelliTouch 10-Year Warranty. . . . . . . . . iii Chapter 1 IntelliTouch Technology . . . . . . . . . . . . 1-1 Chapter 2 Page List of Figures Page List of Tables Page C NTELLI OUCH ECHNOLOGY Introduction The IntelliTouch Touchscreen The IntelliTouch Contr oller Driver Software Agency Approvals C C I OMPONENT NSTALLATION Safety Information Getting Started Design Considerations for CRTs an d LCDs Bezel Design CRT Integration Safety Information Definition of Terms: Suggested Tools Summary of Installa tio n Ste p s Incoming Inspection Unpacking the Touchscreen Testing the Monitor Disassembling the Monitor Remove the Back Case Discharge the CRT Remove the Electronic Chassis Page Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Page Spacing the CRT fr om the B ezel Installing the Controller Internal Serial Controller (2500S) Page Page External Serial Controller Page Internal USB Controller (2500U) Page Routing the Touchscreen Cables Reassembling the Monitor Sealing the Monitor Sealing Material Selection System Evalua tion LCD Integration Safety Information Summary of Installa tio n Ste p s Unpacking the Touchscreen Testing the Monitor Disassembling the LCD Monitor Definition of Terms Tools and Equipment Required Parts for Serial Connection Required Parts for USB Connection Optional Parts for Serial Connection Optional Parts for USB Connection Notes on Disassembling the Monitor Removing the Re ar C ase Removing the LCD Determining Touchscreen Fit Mounting the Touchscreen Page Sealing Spacing the LCD from the Bezel Installing the Controller Internal Serial Controller (2500S) Internal USB Controller (2500U) Power Parasitic Tap of 5Vdc Parasitic Tap of 7-30Vdc (DC to DC converter) Modifying the Case for Serial Output Modifying the Case for USB Output Re-assembling the Display Page A G ROUBLESHOOTING UIDE The Troub leshooting P r ocess Display Problems Software Troub leshooting Video Alignment Problems Hardware Troubleshooting Serial Controller Using the COMDUMP Utili ty Page RS-232 Connections X 10 8 6 4 2 97531 Power Connections Touchscreen and Touchscreen Cables IC1 Cable EC2 Cable Diagnostic LED's IntelliTouch Serial Controlle rs Diagnostic Codes IntelliTouch Serial C ont r ol ler ( 2500S) Page B S PECIFICATIONS IntelliTouch Touchscreens Mechanical Optical Environmental Agency Approvals IntelliTouch 2500U U SB Cont ro ller Electrical temperature of 25C Environmental Physical Characteristics Page Figure B.1 B-66 P2, USB board-mounted header and cable-mounted plug. Board mounted header Figure B.3 Figure B.2 IntelliTouch touchscreen connector pin numbers and signal descriptions Power connector, P4 pins and signal descriptions Table B.3 Signal name P3 pin Signal function Signal name P4 pin Signal function Agency Approvals Page Page IntelliTouch 2500S Se rial Contr oller Electrical Environments Physical Characteristics Figure B.8 Pin diagram for serial connector, P2, as viewed from connector mating surfaces. Connectors and Pin Definitions Board mounted header Serial connector, P2, and signal descriptions Signal Name DB-9 P2 pin Sourced by Signal Function Parameter Value Applicable Signals1 EIA-232 subsec. Figure B.9 Pin diagram for touchscreen connector, P3, as viewed from connector mating surfaces. Figure B.10 Table B.6 Touchscreen connector, P3, pins and signal names Pin diagram for power connector, P4, as viewed from connector mating surfaces Jumper Settings Jumper Locations and function if installed A green LED indicates controller status as follows: LED Diagnostic Characteristics Signal name P4 pin Signal function Agency Approvals Page Page C N ART P LO Cables Adapters and Mounting Plates Sealing Foam and Adhesives Stylus SecureTouch Touchscreens IntelliTouch Flat and Spherical Touchscreens Page G LOSSARY A B C E F G H I J K L M N P R S T U V X Index Numerics A B C F G H I J P R S T U V W Y Z