Limited Warranty
The Emotiva BPA-1 has been created to perform flawlessly for many years. As a result of this quality and craftsmanship, Emotiva offers the following warranty to owners of the BPA-1.
Emotiva Audio warrants the BPA-1 to be free from defects in materials and workmanship for a period of five years from the original date of purchase. The following items are excluded from, or will void this warranty coverage:
1)Damage to the BPA-1 caused during shipment and handling.
2)Damage to the BPA-1 caused by accident, misuse or abusive operation contrary to the instructions specified within this manual.
3)BPA-1 units that have had the serial numbers defaced, modified, or removed.
4)Damage to the BPA-1 resulting from a modification of, or attempted repair by any person or com- pany not authorized by Emotiva.
5)Any BPA-1 unit purchased from a non-authorized dealer.
6)Emotiva does not assume liability for loss of use, or damage to, associated or connected equip- ment.
Service Assistance for the BPA-1
Please note that BEFORE sending your BPA-1 in for repair, you MUST call Emotiva and obtain a return authorization (R/A) number. Before contacting Emotiva to begin the R/A process, please have as detailed a description of the problem(s) you are experiencing and the conditions under which the problem(s) occur. Additionally, please be sure to check the troubleshooting guide in this manual to rule out the possibility of something simple you may have overlooked. If you purchased your unit from AV123, please contact them for an R/A number. Please remember, this is a complicated product and most instances of perceived product failure are the result of improper set up or operation. Emotiva and its dealers will help you ascertain whether you have an operational problem or product defect.
Once you have obtained the R/A number, you must print this clearly on the outside of the box so it will be possible to determine from whom the BPA-1 came once it arrives. Parcels arriving without an R/A number will be refused and returned freight collect.
If you purchased your unit from AV123, please contact them for an R/A number:
AV123 (Contact Information)
Toll Free - (877) 543-7500 (menu option 2)
Website - www.av123.com
e-mail - support@av123.com
Emotiva Disclosure
If you purchased your unit directly from Emo- tiva or from an authorized Emotiva Dealer, please send your repairs with R/A number to:
Emotiva
Attn.: Repair Department
106 Mission Court, Suite 101
Franklin, TN. 37067
Reference - (Put your R/A number in this spot)
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