England's Stove Works 55-SHPEPI, 55-TRPEPI TroubleShootingGuide

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Trouble‐ShootingGuide
WARNING:ToavoidELECTRICALSHOCKalwaysdisconnecttheunitfromthepowersourceBEFORE
attemptinganyrepair.Ifthisguidedoesnotcorrecttheproblem,callyourlocaldealerorTechnical
Supportat1‐800‐245‐6489.
ProblemCause Solution
Augernotturning1.Badaugermotor.1.Replaceaugermotor.
 2.Foreignmatterjamming
auger.
2.Removepelletsandobject.
 3.Vacuumsensor.3.Checkexhaustblower.
Smokesmellordustin
house
1.Improperexhaustconnection.1.Checkexhaustconnectionsfor
leaks,especiallytheexhaust
blowerconnect.Sealleakswith
silicone,aluminumtapeorahose
clamp.
Roomblowernotoperating1.Loosethermalsensor.1.Tightenconnectiononsensor.

2.Blowerspeedsethigherthan
heatrange,causingstovetocool
andblowertocycle.
2.Lowerblowerspeed.

3.Looseconnection.3.Checkcontrolboard
connection.
Exhaustblowernot
operating
1.Looseconnection.1.Checkcontrolboard
connection.
 2.Badblower.2.Replaceblower.
 3.Badvacuumsensor.3.Replacevacuumsensor.
LazyFire1.Badexhaustblower.1.Inspectandreplaceblower.
 2.Excessivepelletmoisture.2.Keeppelletsdry.
 3.Excessiveashbuild‐up.3.Thoroughlycleanunit.
 4.Lowqualitypellets.4.UseonlyPFIpremiumpellets.
BlownFuse1.Powersurge.1.Replacefuse;usesurge
protector.

2.Exposedwire.2.Checkforexposedorfrayed
wireandlooseconnections.

3.Electricalcomponentshorting.3.Checkmotorsandblowersfor
obstructionsorshortcircuits.
HighPelletConsumption1.Lowqualityornon‐uniformly
sizedpellets.
1.Usepremiumpelletsortry
anotherpelletbrand.
SqueakingNoise1.Obstructioninaugertube.1.Checkaugertubeforforeign
objects.
 2.BlowerNoise.2.Remove,clean,andoilblower.
PingingorRattlingNoise
1.Foreignmaterialinblower.1.Checkbothblowersfor
material.