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ERROR CODES
Error codes, or
When this is displayed in the control board windows (typically when restarting after an
errors and the stove will begin normal operation.
This error code is not used on this stove. If it is displayed in the control board windows, please contact Technical Support and they will diagnose
the cause of the false code.
When this code is displayed in the control board window it indicates a failure to light. Although the stove may have ignited the pellets, the control board did not register a high enough temperature to determine the fire was lit. If a fire was ignited, wait for the unit to cool, clean the
burnpot and restart the unit.
This error code indicates the preset maximum allowable exhaust
temperature was exceeded. Commonly referred to as
This code is displayed based on a drop in the exhaust temperature. This code means the fire or “proof of flame” has been lost. It usually results from the hopper being empty.
If an error code continues to display, if the error code
seems unexplainable, or if you have any other questions about error codes and what they mean, please contact Technical Support at
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