Muratec F-360 manual Errors, Error reports, Kinds of error codes, Specific errors, Dialing errors

Just in case …
What you see on the LCD	What it means/What to do
Used in P One-Touch	You tried to erase the F-Code box or Batch box,
	which is programmed in the programmable one-
	touch key.
	Erase the programmable one-touch key that con-
	tains the F-Code box or Batch box you want to
	erase, then try again.

Errors

When sending faxes, your machine occasionally runs into communications errors. These can be caused by anything from lightning to telephone line interference. (These same factors cause the static, or line noise, you sometimes hear on phone calls.) They also can be caused by problems with the fax machine at the other end of the line.

Often, simply trying your call again is all that’s necessary. However, if the problem persists regularly, call your local telephone company for help. If that doesn’t help and the problem persists regularly, call your authorized Muratec dealer.

Error reports

When an error occurs, your fax machine prints an error report. Each fax error report lists an error message which includes:

•A possible solution to the problem

•The sending location (if the remote fax stores a Location ID of its own)

•The result — which is a special error code.

•A sample of the document’s first page.

Kinds of error codes

The error code listed in the “Result” column of the error report indicates the specific problem encountered:

•“D” codes — Occur while dialing

•“R” codes — Occur during reception

•“T” codes — Occur during transmission

Specific errors

Following are some error codes you may see on an error report:

Dialing errors

D.0.3, The remote unit didn’t respond, the call couldn’t be completed or STOP was D.0.8 pressed during dialing. Re-try the call. If your machine repeats the message, call the remote fax unit’s operator and verify that unit is operating properly.

D.0.2 The remote unit is busy. Try the call again.

D.0.6, Either the remote unit didn’t respond, the call somehow didn’t go through or D.0.7 STOP was pressed during dialing. Try the call again.

5.8