Muratec F-360 manual Troubleshooting, Alarm, LCD error messages

Troubleshooting

Occasionally, your fax machine encounters some trouble transmitting or receiving documents. When it does, it alerts you with an alarm. You can identify the problem with LCD messages and printed check messages and error reports, explained in the following pages.

Alarm

Your fax machine sounds an alarm tone — a series of short beeps — if either of these two problems occur:

•Trouble transmitting or receiving

•The machine is out of paper

LCD error messages

What you see on the LCD	What it means/What to do
30 Locations or Less	You tried to enter too many numbers for broad-
	cast through the numeric keypad.
	You can enter up to 30 locations by using
	numeric keypad for broadcast using.
	Press CANCEL to delete the extra numbers and
	then try again.
All Commands in Use	Your fax machine has all of its 99 possible
	delayed commands (automatic redialing counts
	as one) stored in memory and cannot accept
	another. Wait until your fax has completed one of
	the delayed commands or delete an existing
	command by using COMM.CANCEL/CONFIRM.
Already Stored	You tried to store the polling document in your
	fax machine, where one already had been
	stored. Wait for the fax to complete the regular
	polling operation or delete the stored document,
	then try again.
Box in Use	You tried to erase a F-Code box which contains
	at least one document.
	Erase the document(s), then try again.

What you see on the LCD

Call for Service

Check Memory Tx

Check Paper Size Open&Close Top Cover

Close Scanner Cover Close Top Cover Close 1st Side Cover Close 2nd Side Cover

Close 1st Cassette

Close 2nd Cassette

Communication Error

Document is being Polled

Department Code Full

Just in case …

What it means/What to do

The scanner lamp is dim or inoperable. Make repeated copies to help evaporate any internal moisture. If that doesn’t resolve the problem, call your authorized Muratec dealer or Muratec Customer Support.

You tried to turn the Fax&Copy feature ON, but the memory transmission setting is OFF. To use the Fax&Copy feature, the memory transmis- sion setting must be set to ON.

Set the Memory Tx to ON, then try again.

The different sized paper which is not same sized paper you told your machine is loaded. Set correct sized paper or change the paper size setting (see page 1.8–1.9).

The cover indicated on the LCD is open or has not been closed securely. Close it properly.

The paper cassette indicated on the LCD is open or has not been closed securely. Close it properly.

A communication error disrupted the reception or transmission. If you were transmitting, press STOP to clear the error message and then re-try the transmission. If you were receiving a fax, try to contact the other person and have him/her re- try the transmission. (The problem may be entirely with his/her machine, phone line, etc.)

You tried to erase a document which someone is polling from your machine. Wait for the fax to complete the polling operation, then try again.

You tried to enter department code more than

100.Your machine can store up to 100 depart- ment codes.

5.5