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Lexmark 560n manual Und ersta ndin g print e r message s, List of status and error messages

Models: 560n

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Und erstandingprintermessages

List of status and error messages

550 Feeder Error

Error 072-215

Restart Printer

The 550-sheet drawer is not working or is not installed correctly. Reinstall the 550-sheet drawer.

<xxx> Error

Error xxx-xxx

Restart Printer

1Turn the printer off.

2Unplug the power cord from the wall outlet.

3Check all cable connections.

4Connect the power cord to a properly grounded outlet.

5Turn the printer back on.

If the service message appears again, contact Customer Support, and report the message.

Controller Error

Error 116-32x

Restart Printer

An unspecified printer error has occurred.

1Turn the printer off.

2Unplug the power cord from the wall outlet.

3Check all cable connections.

4Connect the power cord to a properly grounded outlet.

5Turn the printer back on.

If the service message appears again, contact Customer Support, and report the message.

<color> - CRUM Error

Error 093-9<xx>

Restart Printer

Replace the specified print cartridge.

Understanding printer messages

148

Image 148

Lexmark 560n manual Und ersta ndin g print e r message s, List of status and error messages

Contents

Users Guide MayPage Contents Printing CopyingScanning Faxing Sending a fax122 Clearing jams148 160170 173191 193 205Safety info rm ation Checking the box contents Learn in g about the printerPrinter configurations Basic modelPage Fully configured model Understanding the printer control panel DescriptionBack Printer control panel item DescriptionControl panel item Description Getting the printer ready to fax Choosing a fax connectionUsing an RJ11 adapter EquipmentBenefits Country/region United Kingdom Italy Ireland Sweden FinlandFAX Country/region Saudi Arabia Israel United Arab Emirates Egypt Poland BulgariaCzech Republic Russia Belgium Australia Spain South Africa TurkeyCountry/region Connecting directly to a telephone wall jack Connecting to a telephoneRemove the protective plug from the EXT port of the printer Connecting to an answering machine Connecting to a computer with a modem Setting the outgoing fax name and number If you live Setting the country codeSelect France United States Brazil Learning about the printer Setting the date Setting the timeUnderstanding Address Book Editor Understanding the fax and scan softwareUnderstanding Express Scan Manager Installing o ption s Installing a 550-sheet drawerSecuring the 550-sheet drawer to the printer Align the tray, and insert it Installing options Installing a multi-protocol network card Page Installing a memory card Page Page Attaching cables Ethernet port USB symbol USB port Installing options Load in g pape r a nd s p ecialty med ia Loading Tray 1 MPTPage Loading Tray 2 and Tray Page Setting the Paper Type Linking traysPage Pap er and specialty m edia g uide Paper characteristicsPaper guidelines Selecting preprinted forms and letterhead Using recycled paper Using letterheadTop Using envelopes Using labels Using card stock Storing paperSupported paper sizes, types, and weights Supported paper sizesSupported paper types Paper typePaper Card stock Transparencies Paper labels Envelopes Multipurpose feederSupported paper weights Paper capacitiesTray Multipurpose feeder Tray 1 MPTPaper type Multipurpose feeder Tray EnvelopesInstalling printer software Printing the configurationPrin ting Printing a document from WindowsUsing Secure printing Printing the demoUnderstanding Secure Print Printing Secure Print jobs from the printer control panelUsing Proof printing Canceling a print jobCanceling a print job from the printer control panel Understanding Proof PrintCanceling a print job from the Windows desktop Canceling a print job from the Windows taskbarCanceling a print job from Mac OS Cop ying Making a copyAutomatic Document Feeder ADF Scanner glassCustomizing copy settings Selecting a paper tray for copiesCollating copies CollatedReducing or enlarging copies Selecting the type of document being copiedAdjusting the sharpness of a copy Adjusting copy qualityMaking a copy lighter or darker Adjusting the color saturation of a copy Adjusting the auto exposure of copiesCentering an image on a Up settingCopying multiple pages onto a single sheet Printing a poster Poster setting DescriptionRepeating images on a sheet Canceling a copy job Setting the copy marginsScanning a document using the computer Scan ningScanning documents directly to other applications Customizing scan settings using the computerScanning text for editing General tab OptionsAdvanced tab Options ChannelsCanceling a scan job Scanning clear images from magazines or newspapersScanning to a computer Sharing a folder in WindowsCreating a computer address using Address Book Editor Click Computer SMB Click Computer Settings WizardSetting up scanning to a computer Macintosh Creating a computer address using the Embedded Web ServerClick Address Book Select Share files and folders using SMB Select Enable AccountsMac OS X version Click EthernetCreating an FTP address using Address Book Editor Scanning to an FTP serverScanning to a computer over the network Click Server FTPCreating an FTP address using the Embedded Web Server Scanning to an FTP addressSetting up the Smtp server Creating an e-mail address using Address Book EditorMail setting Description Scanning to e-mailCreating an e-mail address using the Embedded Web Server Creating an e-mail group using the Embedded Web ServerAdjusting the auto exposure of scanned images Scanning to an e-mail addressAdjusting the color saturation of a scanned image Adjusting the image compression of a scanned imageAdjusting the scan resolution Adjusting the sharpness of a scanned imageSelecting the size of the document being scanned Changing the maximum e-mail size of a scanned imageChanging the scan destination Changing the Tiff format for a scanned imageSelecting the type of document being scanned Setting the scan color modeMaking a scanned image lighter or darker Customizing the scan settings for an individual scan job Setting the scanned image file typeCustomizing the scan settings when scanning to e-mail Customizing the scan settings when scanning to a computerSending a fax using the ADF Sending a fax using the scanner glassFaxing Sending a faxSending a broadcast fax Inserting a pause in a fax numberSetting up the Address Book for faxing Creating a fax number entry using Address Book EditorCreating a fax number entry using the Embedded Web Server Click Group MembershipCreating a fax number entry using the printer control panel Creating a fax group using Address Book EditorCreating a fax group using the Embedded Web Server Creating a fax group using the printer control panelCanceling a fax job Setting the fax receive modeFax receive mode Receiving a faxEnabling secure faxes Adjusting fax activity report settingsPrinting secure faxes Sending a fax at a specified time Printing fax reportsEnabling Color Fax Limiting access to fax and scan operations Limiting who can send faxes to the printerCustomizing dial settings Setting the dialing modeAdjusting the volume Setting up to fax while behind a PBXAdjusting the fax resolution Setting the time delay before receiving a fax automaticallySelecting the type of document being faxed Setting the delayed start time Customizing the fax settings for an individual fax jobMaking a fax lighter or darker Avoiding jams Clearing jamsUnderstanding jam messages and locations Jam message Area nameClearing Tray 1 MPT jams 100101 102 103 Clearing Tray 2 jams 104105 106 107 108 Clearing Tray 3 jams 109110 111 112 Clearing jams in the fuser 113114 115 Clearing jams in the duplex unit 116117 118 Clearing jams in the ADF 119120 121 Default Settings Menu Copy Defaults menuUnd ersta ndin g print e r men us Menus list123 Menu item124 Scan Defaults menu 125126 Fax Defaults menu Delayed Start127 Image CompressionTray 1 MPT menu Tray Settings menu128 Tray 2 menu Tray 3 menu129 Display PopupInformation Pages menu 130Admin Menu Billing Meters menuAddress Book menu 131Print Language menu 132PCL 133PostScript 134 Network Settings menuEthernet 135 ProtocolIP Filter Initialize NVMParallel Settings menu USB Settings menuFax Settings menu 136137 138 139 System Settings menu 140141 Alert Tone142 Time-Out143 Maintenance menu 144Secure Settings menu 145Scan to Email menu Admin Reports menu146 Panel Language Menu 147List of status and error messages Und ersta ndin g print e r message sCrum Error Disabled FuncDuplexer Error Email Error, Invalid POP3 ServerEmail Login Error, POP3 Login Failed Email Login Error, Smtp Login FailedFan Motor Error Fuser Crum Error, Reseat FuserHard Drive Full Insert colorInsert Fuser, Restart Printer Insert Transfer UnitInvalid User Jam at DuplexerJam at Exit, Open Door a Jam at Reg. Roll, Open Door aLogin Error MCU Firmware ErrorMCU Nvram Error Network Scan Error, Connection TimeoutNetwork Scan Error, Directory Not Found Network Scan Error, Email Server FullNetwork Scan Error, File Name Exists Network Scan Error, Invalid SMB/FTP ServerNetwork Scan Error, Smtp Connection Failed Non-Genuine Toner InstalledNV RAM Error PCL ErrorRAM Error Remove Tape, color CartridgeReplace color Print Cartridge Replace color Print Cartridge SoonScan Error Scanner Lamp ErrorReplace Transfer Unit Soon Restart Printer158 Smtp Server Error Select FunctionTray x is Missing Wrong Paper TypeCleaning the printer Cleaning the exterior of the printerMain taining th e prin t er Storing suppliesCleaning the scanner glass Ordering suppliesOrdering print cartridges 161Moving the printer Ordering a fuserOrdering a transfer belt Before moving the printerLocking the scanner 163Removing the printer from the 550-sheet drawer 164165 166 Moving the printer to another location Setting the printer up in a new location167 Adjusting the color registration Adjusting the color registration automaticallyAdjusting the color registration manually 168169 Locking the administrator menus Adjusting Power SaverAdm inistra tiv e support 170Using the Embedded Web Server Setting the Auto Reset171 172 Creating e-mail alertsClick Properties Click Mail Alerts Solving printing problems Troublesho otingOnline customer support Checking an unresponsive printer Printer control panel display is blankJobs do not print Job takes longer than expected to printTray linking does not work 174Solving copy problems Unexpected page breaks occurCopier does not respond Scanner unit does not close176 Is the Toner LOW?Solving scan problems Partial document or photo copiesScanner does not respond Scan was not successfulPoor scanned image quality Scanning takes too long or freezes the computer178 Solving fax problems Partial document or photo scansCannot scan from a computer Cannot send or receive a fax180 Check the Telephone Wall JackCan receive but not send faxes Can send but not receive faxes181 Received fax has poor print quality Solving option problems182 Solving paper feed problems DrawersPaper frequently jams Paper jam message remains after jam is clearedSolving print quality problems Repeating defectsColor misregistration 184Light colored line, white line, or incorrectly colored line 185Print is too light Streaked vertical lines186 Print is too dark Print irregularities187 Transparency print quality is poor Uneven print densityIncorrect margins Skewed printClipped images Blank pages189 Solid color pages Paper curlToner specks 190FAQ about color printing What is RGB color?Toner rubs off 191Contacting Customer Support 192193 Edition noticeLexmark International, Inc. All rights reserved Industry Canada compliance statement Trademarks194 European Community EC directives conformity Avis de conformité aux normes de l’industrie du Canada195 196 Noise emission levelsMeter average sound pressure, dBA 197 198 New Zealand Telecom equipment notice 199Using this product in Switzerland South Africa telecommunications noticeUtilisation de ce produit en Suisse Verwendung dieses Produkts in der SchweizPower consumption Laser noticeLaser advisory label 201Statement of Limited Warranty 202Limited warranty service 203204 Limitation of liabilitySymbols IndexNumerics 205Number 27 setting the time 206207 208 209 Partial document or photo scansTray 3 129 troubleshooting 210