Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 560n manual 210, Tray 3 129 troubleshooting

Models: 560n

1 210

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Page 210

supplies, ordering fuser 162

toner cartridges 161 transfer belt 162

supply information, printing 58 System Settings menu 140

T

telecommunication notices 197, 198, 199, 200 toner cartridges

ordering 161

Touch Tone dialing mode 95 transfer belt

ordering 162 transparencies guidelines 50

Tray 1 (MPT) loading 42

Tray <x> is Missing 159 tray linking 46

Tray Settings menu Tray 1 (MPT) 128 Tray 2 129

Tray 3 129 troubleshooting

checking an unresponsive printer 173

contacting Customer Support 192

FAQ about color printing 191 online customer support 173

troubleshooting, copy copier does not respond 175 partial document or photo

copies 177

poor copy quality 175

poor scanned image quality 178 scanner unit does not close 175

troubleshooting, display display is blank 173

troubleshooting, fax can receive but not send

faxes 181

can send but not receive faxes 181

cannot send or receive a fax 179 received fax has poor print

quality 182 troubleshooting, paper feed

message remains after jam is cleared 183

troubleshooting, print incorrect margins 188 job takes longer than

expected 174 jobs do not print 174

multiple-language PDFs do not print 173

paper curl 190

paper frequently jams 183 tray linking does not work 174 unexpected page breaks

occur 175 troubleshooting, print quality

blank pages 189 clipped images 189 color misregistration 184

light colored line, white line, or incorrectly colored line 185 poor transparency quality 188

print irregularities 187 print is too dark 187 print is too light 186 repeating defects 184 skewed print 188 solid color pages 190 streaked vertical lines 186 toner rubs off 191 toner specks 190 uneven print density 188

troubleshooting, printer options drawers 183

option not working 182 troubleshooting, scan

cannot scan from a computer 179

partial document or photo scans 179

scan was not successful 177 scanner does not respond 177 scanner unit does not close 175 scanning takes too long or freezes

the computer 178

U

unlocking administrator menus 170

USB port 40

USB Settings menu 136 using RJ11 adapter 19

Index

V

volume settings 95

W

Wrong Paper Type 159

Y

Yellow - CRUM Error 148

210

Image 210

Lexmark 560n manual 210, Tray 3 129 troubleshooting

Contents

Users Guide MayPage Contents Printing CopyingScanning Faxing Sending a fax122 Clearing jams170 148160 173191 193 205Safety info rm ation Checking the box contents Learn in g about the printerPrinter configurations Basic modelPage Fully configured model Understanding the printer control panel DescriptionPrinter control panel item Description BackControl panel item Description Getting the printer ready to fax Choosing a fax connectionBenefits Using an RJ11 adapterEquipment Country/region United Kingdom Italy Ireland Sweden FinlandFAX Czech Republic Russia Belgium Country/region Saudi Arabia Israel United Arab EmiratesEgypt Poland Bulgaria Australia Spain South Africa TurkeyCountry/region Connecting directly to a telephone wall jack Connecting to a telephoneRemove the protective plug from the EXT port of the printer Connecting to an answering machine Connecting to a computer with a modem Setting the outgoing fax name and number Setting the country code If you liveSelect France United States Brazil Learning about the printer Setting the date Setting the timeUnderstanding the fax and scan software Understanding Address Book EditorUnderstanding Express Scan Manager Installing o ption s Installing a 550-sheet drawerSecuring the 550-sheet drawer to the printer Align the tray, and insert it Installing options Installing a multi-protocol network card Page Installing a memory card Page Page Attaching cables Ethernet port USB symbol USB port Installing options Load in g pape r a nd s p ecialty med ia Loading Tray 1 MPTPage Loading Tray 2 and Tray Page Setting the Paper Type Linking traysPage Paper characteristics Pap er and specialty m edia g uidePaper guidelines Selecting preprinted forms and letterhead Using letterhead Using recycled paperTop Using envelopes Using labels Using card stock Storing paperSupported paper sizes, types, and weights Supported paper sizesPaper Card stock Transparencies Paper labels Envelopes Supported paper typesPaper type Multipurpose feederTray Supported paper weightsPaper capacities Multipurpose feeder Tray 1 MPTPaper type Multipurpose feeder Tray EnvelopesPrin ting Installing printer softwarePrinting the configuration Printing a document from WindowsUnderstanding Secure Print Using Secure printingPrinting the demo Printing Secure Print jobs from the printer control panelCanceling a print job from the printer control panel Using Proof printingCanceling a print job Understanding Proof PrintCanceling a print job from the Windows taskbar Canceling a print job from the Windows desktopCanceling a print job from Mac OS Automatic Document Feeder ADF Cop yingMaking a copy Scanner glassCollating copies Customizing copy settingsSelecting a paper tray for copies CollatedReducing or enlarging copies Selecting the type of document being copiedAdjusting copy quality Adjusting the sharpness of a copyMaking a copy lighter or darker Adjusting the color saturation of a copy Adjusting the auto exposure of copiesUp setting Centering an image on aCopying multiple pages onto a single sheet Poster setting Description Printing a posterRepeating images on a sheet Canceling a copy job Setting the copy marginsScanning a document using the computer Scan ningCustomizing scan settings using the computer Scanning documents directly to other applicationsScanning text for editing Advanced tab Options General tabOptions ChannelsScanning to a computer Canceling a scan jobScanning clear images from magazines or newspapers Sharing a folder in WindowsCreating a computer address using Address Book Editor Click Computer SMB Click Computer Settings WizardCreating a computer address using the Embedded Web Server Setting up scanning to a computer MacintoshClick Address Book Mac OS X version Select Share files and folders using SMBSelect Enable Accounts Click EthernetScanning to a computer over the network Creating an FTP address using Address Book EditorScanning to an FTP server Click Server FTPCreating an FTP address using the Embedded Web Server Scanning to an FTP addressMail setting Description Setting up the Smtp serverCreating an e-mail address using Address Book Editor Scanning to e-mailCreating an e-mail address using the Embedded Web Server Creating an e-mail group using the Embedded Web ServerAdjusting the auto exposure of scanned images Scanning to an e-mail addressAdjusting the scan resolution Adjusting the color saturation of a scanned imageAdjusting the image compression of a scanned image Adjusting the sharpness of a scanned imageChanging the scan destination Selecting the size of the document being scannedChanging the maximum e-mail size of a scanned image Changing the Tiff format for a scanned imageSetting the scan color mode Selecting the type of document being scannedMaking a scanned image lighter or darker Customizing the scan settings when scanning to e-mail Customizing the scan settings for an individual scan jobSetting the scanned image file type Customizing the scan settings when scanning to a computerFaxing Sending a fax using the ADFSending a fax using the scanner glass Sending a faxSending a broadcast fax Inserting a pause in a fax numberCreating a fax number entry using the Embedded Web Server Setting up the Address Book for faxingCreating a fax number entry using Address Book Editor Click Group MembershipCreating a fax number entry using the printer control panel Creating a fax group using Address Book EditorCreating a fax group using the Embedded Web Server Creating a fax group using the printer control panelFax receive mode Canceling a fax jobSetting the fax receive mode Receiving a faxAdjusting fax activity report settings Enabling secure faxesPrinting secure faxes Printing fax reports Sending a fax at a specified timeEnabling Color Fax Limiting access to fax and scan operations Limiting who can send faxes to the printerAdjusting the volume Customizing dial settingsSetting the dialing mode Setting up to fax while behind a PBXSetting the time delay before receiving a fax automatically Adjusting the fax resolutionSelecting the type of document being faxed Customizing the fax settings for an individual fax job Setting the delayed start timeMaking a fax lighter or darker Clearing jams Avoiding jamsUnderstanding jam messages and locations Jam message Area nameClearing Tray 1 MPT jams 100101 102 103 Clearing Tray 2 jams 104105 106 107 108 Clearing Tray 3 jams 109110 111 112 Clearing jams in the fuser 113114 115 Clearing jams in the duplex unit 116117 118 Clearing jams in the ADF 119120 121 Und ersta ndin g print e r men us Default Settings MenuCopy Defaults menu Menus list123 Menu item124 Scan Defaults menu 125126 127 Fax Defaults menuDelayed Start Image CompressionTray Settings menu Tray 1 MPT menu128 129 Tray 2 menuTray 3 menu Display PopupInformation Pages menu 130Address Book menu Admin MenuBilling Meters menu 131Print Language menu 132133 PCLPostScript Network Settings menu 134Ethernet IP Filter 135Protocol Initialize NVMFax Settings menu Parallel Settings menuUSB Settings menu 136137 138 139 System Settings menu 140141 Alert Tone142 Time-Out143 Maintenance menu 144Secure Settings menu 145Admin Reports menu Scan to Email menu146 Panel Language Menu 147List of status and error messages Und ersta ndin g print e r message sDuplexer Error Crum ErrorDisabled Func Email Error, Invalid POP3 ServerFan Motor Error Email Login Error, POP3 Login FailedEmail Login Error, Smtp Login Failed Fuser Crum Error, Reseat FuserInsert Fuser, Restart Printer Hard Drive FullInsert color Insert Transfer UnitJam at Exit, Open Door a Invalid UserJam at Duplexer Jam at Reg. Roll, Open Door aMCU Nvram Error Login ErrorMCU Firmware Error Network Scan Error, Connection TimeoutNetwork Scan Error, File Name Exists Network Scan Error, Directory Not FoundNetwork Scan Error, Email Server Full Network Scan Error, Invalid SMB/FTP ServerNV RAM Error Network Scan Error, Smtp Connection FailedNon-Genuine Toner Installed PCL ErrorReplace color Print Cartridge RAM ErrorRemove Tape, color Cartridge Replace color Print Cartridge SoonReplace Transfer Unit Soon Scan ErrorScanner Lamp Error Restart Printer158 Tray x is Missing Smtp Server ErrorSelect Function Wrong Paper TypeMain taining th e prin t er Cleaning the printerCleaning the exterior of the printer Storing suppliesOrdering print cartridges Cleaning the scanner glassOrdering supplies 161Ordering a transfer belt Moving the printerOrdering a fuser Before moving the printerLocking the scanner 163Removing the printer from the 550-sheet drawer 164165 166 Setting the printer up in a new location Moving the printer to another location167 Adjusting the color registration manually Adjusting the color registrationAdjusting the color registration automatically 168169 Adm inistra tiv e support Locking the administrator menusAdjusting Power Saver 170Setting the Auto Reset Using the Embedded Web Server171 Creating e-mail alerts 172Click Properties Click Mail Alerts Online customer support Checking an unresponsive printer Solving printing problemsTroublesho oting Printer control panel display is blankTray linking does not work Jobs do not printJob takes longer than expected to print 174Copier does not respond Solving copy problemsUnexpected page breaks occur Scanner unit does not close176 Is the Toner LOW?Scanner does not respond Solving scan problemsPartial document or photo copies Scan was not successfulScanning takes too long or freezes the computer Poor scanned image quality178 Cannot scan from a computer Solving fax problemsPartial document or photo scans Cannot send or receive a fax180 Check the Telephone Wall JackCan send but not receive faxes Can receive but not send faxes181 Solving option problems Received fax has poor print quality182 Paper frequently jams Solving paper feed problemsDrawers Paper jam message remains after jam is clearedColor misregistration Solving print quality problemsRepeating defects 184Light colored line, white line, or incorrectly colored line 185Streaked vertical lines Print is too light186 Print irregularities Print is too dark187 Incorrect margins Transparency print quality is poorUneven print density Skewed printBlank pages Clipped images189 Toner specks Solid color pagesPaper curl 190Toner rubs off FAQ about color printingWhat is RGB color? 191Contacting Customer Support 192Edition notice 193Lexmark International, Inc. All rights reserved Trademarks Industry Canada compliance statement194 Avis de conformité aux normes de l’industrie du Canada European Community EC directives conformity195 Noise emission levels 196Meter average sound pressure, dBA 197 198 New Zealand Telecom equipment notice 199Utilisation de ce produit en Suisse Using this product in SwitzerlandSouth Africa telecommunications notice Verwendung dieses Produkts in der SchweizLaser advisory label Power consumptionLaser notice 201Statement of Limited Warranty 202Limited warranty service 203204 Limitation of liabilityNumerics SymbolsIndex 205Number 27 setting the time 206207 208 209 Partial document or photo scansTray 3 129 troubleshooting 210