5Press or repeatedly until Standard or Enhanced appears, and then press OK.

6Press repeatedly until Select Function appears.

CHECK THE QUALITY OF THE ORIGINAL DOCUMENT

Make sure the quality of the original document is satisfactory.

CHECK THE DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Partial document or photo copies

These are possible solutions. Try one or more of the following:

CHECK THE DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

CHECK THE PAPER SIZE SETTING

Make sure the Paper Size setting matches the paper loaded in the tray.

Solving scan problems

Scanner does not respond

These are possible solutions. Try one or more of the following:

ARE THERE ANY ERROR MESSAGES ON THE DISPLAY?

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Select Function appears.

CHECK THE CABLE CONNECTIONS

Make sure the network, parallel, or USB cable is securely connected to the computer and the printer.

Scan was not successful

These are possible solutions. Try one or more of the following:

CHECK THE CABLE CONNECTIONS

Make sure the network, parallel, or USB cable is securely connected to the computer and the printer.

Troubleshooting

177

Page 177
Image 177
Lexmark 560n Solving scan problems, Partial document or photo copies, Scanner does not respond, Scan was not successful