Main
Page
Contents
Installing options..............................................................................32
Loading paper and specialty media.............................................42
Paper and specialty media guide..................................................48
Page
Page
Page
Clearing jams.....................................................................................98
Understanding printer menus.....................................................122
Understanding printer messages...............................................148
Maintaining the printer.................................................................160
Administrative support.................................................................170
Troubleshooting.............................................................................173
Page
Page
Safety information
Learning about the printer
Checking the box contents
Printer configurations
Basic model
Page
Page
Understanding the printer control panel
Getting the printer ready to fax
Choosing a fax connection
Using an RJ11 adapter
Page
Page
Page
Connecting directly to a telephone wall jack
Connecting to a telephone
Page
Connecting to an answering machine
Connecting to a computer with a modem
Setting the outgoing fax name and number
Setting the country code
Page
Setting the date
Setting the time
Understanding the fax and scan software
Understanding Address Book Editor
Understanding Express Scan Manager
Installing options
Installing a 550-sheet drawer
Page
Page
Installing a multi-protocol network card
Page
Page
Page
Page
Attaching cables
Page
Loading paper and specialty media
Loading Tray 1 (MPT)
Page
Loading Tray 2 and Tray 3
Page
Setting the Paper Type
Linking trays
Page
Paper and specialty media guide
Paper guidelines
Paper characteristics
Weight
Curl
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper
Using letterhead
Using transparencies
Using envelopes
Using labels
Using card stock
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types
Supported paper weights
Paper capacities
Page
Printing
Installing printer software
Printing a document from Windows
Printing a document from a Macintosh computer
Printing the configuration page
Printing the demo page
Using Secure printing
Understanding Secure Print
Printing Secure Print jobs from the printer control panel
Using Proof printing
Understanding Proof Print
Printing Proof Print jobs from the printer control panel
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the Windows taskbar
Canceling a print job from the Windows desktop
Canceling a print job from Mac OS X
Copying
Making a copy
Customizing copy settings
Selecting a paper tray for copies
Collating copies
Reducing or enlarging copies
Selecting the type of document being copied
Adjusting copy quality
Making a copy lighter or darker
Adjusting the sharpness of a copy
Adjusting the color saturation of a copy
Adjusting the auto exposure of copies
Centering an image on a page
Copying multiple pages onto a single sheet
Printing a poster
Repeating images on a sheet
Setting the copy margins
Canceling a copy job
Scanning
Scanning a document using the computer
Scanning documents directly to other applications
Scanning text for editing
Customizing scan settings using the computer
Page
Scanning clear images from magazines or newspapers
Canceling a scan job
Scanning to a computer
Sharing a folder in Windows
Creating a computer address using Address Book Editor
Creating a computer address using the Embedded Web Server
Setting up scanning to a computer (Macintosh)
In Mac OS X version 10.410.5
In Mac OS X version 10.5
In Mac OS X version 10.4
Scanning to a computer over the network
Scanning to an FTP server
Creating an FTP address using Address Book Editor
Creating an FTP address using the Embedded Web Server
Scanning to an FTP address
Scanning to e-mail
Setting up the SMTP server
Creating an e-mail address using Address Book Editor
Creating an e-mail address using the Embedded Web Server
Creating an e-mail group using the Embedded Web Server
Scanning to an e-mail address
Customizing the default scan settings from the printer control panel
Adjusting the auto exposure of scanned images
Adjusting the color saturation of a scanned image
Adjusting the image compression of a scanned image
Adjusting the scan resolution
Adjusting the sharpness of a scanned image
Selecting the size of the document being scanned
Changing the maximum e-mail size of a scanned image
Changing the scan destination
Changing the TIFF format for a scanned image
Selecting the type of document being scanned
Making a scanned image lighter or darker
Setting the scan color mode
Setting the scanned image file type
Customizing the scan settings for an individual scan job
Customizing the scan settings when scanning to e-mail
Customizing the scan settings when scanning to a computer
Faxing
Sending a fax
Sending a fax using the ADF
Sending a fax using the scanner glass
Sending a broadcast fax
Inserting a pause in a fax number
Setting up the Address Book for faxing
Creating a fax number entry using Address Book Editor
Creating a fax number entry using the Embedded Web Server
Creating a fax number entry using the printer control panel
Creating a fax group using Address Book Editor
Creating a fax group using the Embedded Web Server
Creating a fax group using the printer control panel
Canceling a fax job
Receiving a fax
Understanding the fax receive modes
Setting the fax receive mode
1 2 3 4 5 6 7
Adjusting fax activity report settings
Printing fax reports
Sending a fax at a specified time
Enabling Color Fax
Limiting access to fax and scan operations
Limiting who can send faxes to the printer
Customizing dial settings
Setting the dialing mode
Adjusting the volume
Setting up to fax while behind a PBX
Setting the time delay before receiving a fax automatically
Customizing the default fax settings from the printer control panel
Adjusting the fax resolution
Selecting the type of document being faxed
Making a fax lighter or darker
Setting the delayed start time
Customizing the fax settings for an individual fax job
Clearing jams
Avoiding jams
Understanding jam messages and locations
Page
Clearing Tray 1 (MPT) jams
Page
Page
Page
Page
Page
Page
Page
Page
Clearing Tray 3 jams
Page
Page
Page
Clearing jams in the fuser
Page
Page
Clearing jams in the duplex unit
Page
Page
Page
Page
Page
Understanding printer menus
Menus list
Default Settings Menu
Copy Defaults menu
Page
Scan Defaults menu
Page
Fax Defaults menu
Tray Settings menu
Tray 1 (MPT) menu
Tray 2 menu
Tray 3 menu
Information Pages menu
Billing Meters menu
Admin Menu
Address Book menu
Print Language menu
Page
Network Settings menu
Page
Parallel Settings menu
USB Settings menu
Fax Settings menu
Page
System Settings menu
Page
Page
Maintenance menu
Secure Settings menu
Admin Reports menu
Scan to Email menu
Panel Language Menu
Understanding printer messages
List of status and error messages
550 Feeder Error
<xxx> Error
Controller Error
Page
Email Login Error, POP3 Login Failed
Email Login Error, SMTP Login Failed
Email Size Limit
Fan Motor Error
2 3 4 5
Hard Drive Full
Insert <color>
Insert Fuser, Restart Printer
Insert Transfer Unit
Insert Tray 2
Page
Load Tray <x>
Login Error
MCU Firmware Error
MCU NVRAM Error
Network Scan Error, Connection Timeout
Page
Network Scan Error, SMTP Connection Failed
Non-Genuine Toner Installed
NV RAM Error
2 3 4 5
Out of Memory
RAM Error
Remove Tape, <color> Cartridge
Replace <color> Print Cartridge
Replace <color> Print Cartridge Soon
Replace Fuser Soon
Replace Transfer Unit Soon
Restart Printer: 116-xxx
Restart Printer, 118-xxx
Scan Error
Scanner Lamp Error
Page
Page
Maintaining the printer
Storing supplies
Cleaning the printer
Cleaning the exterior of the printer
Cleaning the scanner glass
Ordering supplies
Ordering print cartridges
The recommended toner cartridges specifically designed for your printer are:
Ordering a fuser
Ordering a transfer belt
Moving the printer
Before moving the printer
Locking the scanner
Removing the printer from the 550-sheet drawer
Page
Page
Moving the printer to another location
Setting the printer up in a new location
Adjusting the color registration
Adjusting the color registration automatically
Adjusting the color registration manually
Page
Administrative support
Locking the administrator menus
Adjusting Power Saver
Setting the Auto Reset
Using the Embedded Web Server
Creating an administrator password for the Embedded Web Server
Creating e-mail alerts
Troubleshooting
Online customer support
Checking an unresponsive printer
Solving printing problems
Multiple-language PDFs do not print
Jobs do not print
MAKE SURE THE PRINTER IS READY TO PRINT
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
Solving copy problems
Copier does not respond
Scanner unit does not close
Poor copy quality
IS THE SCANNER GLASS DIRTY?
IS THE COPY TOO LIGHT OR TOO DARK?
ADJUST THE COPY QUALITY
5 6
CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
Solving scan problems
Scanner does not respond
Scan was not successful
AN ERROR MAY HAVE OCCURRED IN THE PROGRAM
Scanning takes too long or freezes the computer
DO YOU HAVE ANY OTHER SOFTWARE PROGRAMS RUNNING?
THE SCAN RESOLUTION MAY BE SET TOO HIGH
Poor scanned image quality
Solving fax problems
Cannot send or receive a fax
CHECK THE PRINTER CONNECTIONS
CHECK THE TELEPHONE WALL JACK
1 2 3 4 5
REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST
IS THERE A DIAL TONE?
TEMPORARILY DISCONNECT OTHER EQUIPMENT
CHECK THE COUNTRY CODE
2 3 4 5 6
IS THE PRINTER MEMORY FULL?
1 2
Can send but not receive faxes
Solving option problems
Option does not operate correctly or quits after it is installed
RESET THE PRINTER
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
2 3
Solving paper feed problems
Paper frequently jams
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Paper jam message remains after jam is cleared
Solving print quality problems
ABCDEABCDE
2 3 4 5 6
Light colored line, white line, or incorrectly colored line
CLEAN THE LASER LENS
IS THE FUSER DEFECTIVE?
Streaked vertical lines
IS THE TONER SMEARED?
Print is too light
MAKE SURE THE IMAGE OPTIONS SETTINGS ARE NOT TOO LIGHT
C HECK THE PAPER TYPE
Print irregularities
Print is too dark
MAKE SURE THE IMAGE OPTIONS SETTINGS ARE NOT TOO DARK
Transparency print quality is poor
MAKE SURE THE TRANSPARENCIES YOU ARE USING MEET THE PRINTER SPECIFICATIONS
Use only transparencies recommended by the printer manufacturer.
MAKE SURE THE MEDIA TYPE SETTING IS SET TO TRANSPARENCY
From Print Properties, change the Media Type setting to Transparency.
Blank pages
IS THE PRINT CARTRIDGE DEFECTIVE OR EMPTY?
Replace the print cartridge.
REMOVE ANY PACKAGING MATERIALS FROM THE PRINT CARTRIDGE AND REINSTALL IT
For more information, see the setup documentation that came with the printer.
Solid color pages
IS A TONER CARTRIDGE DEFECTIVE?
DOES THE PRINTER NEED TO BE SERVICED?
Paper curl
Toner specks
FAQ about color printing
Contacting Customer Support
Notices
Edition notice
UNITED STATES GOVERNMENT RIGHTS
Trademarks
Federal Communications Commission (FCC) compliance information statement
Industry Canada compliance statement
Avis de conformit aux normes de lindustrie du Canada
European Community (EC) directives conformity
Noise emission levels
Waste from Electrical and Electronic Equipment (WEEE) directive
Ozone emissions statement
Federal Communications Commission (FCC) compliance information statement
Notice to users of the Canadian telephone network
Avis rserv aux utilisateurs du rseau tlphonique du Canada
Notice to users of the New Zealand telephone network
New Zealand Telecom equipment notice
Page
Laser notice
Laser advisory label
Power consumption
Product power consumption
Power Saver
Statement of Limited Warranty
Lexmark International, Inc., Lexington, KY
Limited warranty
Limited warranty service
Extent of limited warranty
Limitation of liability
Additional rights
Index
Numerics
Symbols
A
B
E
F
G
H
I
J
L
M
N
O
R
S
T
U
V
W
Y