Users Guide
May
Page
 Contents
 Printing
Copying
 Scanning
 Faxing
Sending a fax
 122
Clearing jams
 170
148
160
173
 191
 193
205
 Safety info rm ation
 Checking the box contents
Learn in g about the printer
 Printer configurations
Basic model
Page
 Fully configured model
 Understanding the printer control panel
Description
 Control panel item Description
Printer control panel item Description
Back
 Getting the printer ready to fax
Choosing a fax connection
 Benefits
Using an RJ11 adapter
Equipment
Country/region United Kingdom Italy Ireland Sweden Finland
 FAX
 Czech Republic Russia Belgium
Country/region Saudi Arabia Israel United Arab Emirates
Egypt Poland Bulgaria
Australia Spain South Africa Turkey
 Country/region
 Connecting directly to a telephone wall jack
Connecting to a telephone
 Remove the protective plug from the EXT port of the printer
 Connecting to an answering machine
 Connecting to a computer with a modem
 Setting the outgoing fax name and number
 Select
Setting the country code
If you live
 France United States Brazil Learning about the printer
 Setting the date
Setting the time
 Understanding Express Scan Manager
Understanding the fax and scan software
Understanding Address Book Editor
 Installing o ption s
Installing a 550-sheet drawer
 Securing the 550-sheet drawer to the printer
 Align the tray, and insert it Installing options
 Installing a multi-protocol network card
Page
 Installing a memory card
Page
Page
 Attaching cables
 Ethernet port USB symbol USB port Installing options
 Load in g pape r a nd s p ecialty med ia
Loading Tray 1 MPT
Page
 Loading Tray 2 and Tray
Page
 Setting the Paper Type
Linking trays
Page
 Paper guidelines
Paper characteristics
Pap er and specialty m edia g uide
 Selecting preprinted forms and letterhead
 Top
Using letterhead
Using recycled paper
 Using envelopes
 Using labels
 Using card stock
Storing paper
 Supported paper sizes, types, and weights
Supported paper sizes
 Paper Card stock Transparencies Paper labels Envelopes
Supported paper types
Paper type
Multipurpose feeder
 Tray
Supported paper weights
Paper capacities
Multipurpose feeder Tray 1 MPT
 Paper type Multipurpose feeder Tray
Envelopes
 Prin ting
Installing printer software
Printing the configuration
Printing a document from Windows
 Understanding Secure Print
Using Secure printing
Printing the demo
Printing Secure Print jobs from the printer control panel
 Canceling a print job from the printer control panel
Using Proof printing
Canceling a print job
Understanding Proof Print
 Canceling a print job from Mac OS
Canceling a print job from the Windows taskbar
Canceling a print job from the Windows desktop
 Automatic Document Feeder ADF
Cop ying
Making a copy
Scanner glass
 Collating copies
Customizing copy settings
Selecting a paper tray for copies
Collated
 Reducing or enlarging copies
Selecting the type of document being copied
 Making a copy lighter or darker
Adjusting copy quality
Adjusting the sharpness of a copy
 Adjusting the color saturation of a copy
Adjusting the auto exposure of copies
 Copying multiple pages onto a single sheet
Up setting
Centering an image on a
 Repeating images on a sheet
Poster setting Description
Printing a poster
 Canceling a copy job
Setting the copy margins
 Scanning a document using the computer
Scan ning
 Scanning text for editing
Customizing scan settings using the computer
Scanning documents directly to other applications
 Advanced tab Options
General tab
Options
Channels
 Scanning to a computer
Canceling a scan job
Scanning clear images from magazines or newspapers
Sharing a folder in Windows
 Creating a computer address using Address Book Editor
Click Computer SMB Click Computer Settings Wizard
 Click Address Book
Creating a computer address using the Embedded Web Server
Setting up scanning to a computer Macintosh
 Mac OS X version
Select Share files and folders using SMB
Select Enable Accounts
Click Ethernet
 Scanning to a computer over the network
Creating an FTP address using Address Book Editor
Scanning to an FTP server
Click Server FTP
 Creating an FTP address using the Embedded Web Server
Scanning to an FTP address
 Mail setting Description
Setting up the Smtp server
Creating an e-mail address using Address Book Editor
Scanning to e-mail
 Creating an e-mail address using the Embedded Web Server
Creating an e-mail group using the Embedded Web Server
 Adjusting the auto exposure of scanned images
Scanning to an e-mail address
 Adjusting the scan resolution
Adjusting the color saturation of a scanned image
Adjusting the image compression of a scanned image
Adjusting the sharpness of a scanned image
 Changing the scan destination
Selecting the size of the document being scanned
Changing the maximum e-mail size of a scanned image
Changing the Tiff format for a scanned image
 Making a scanned image lighter or darker
Setting the scan color mode
Selecting the type of document being scanned
 Customizing the scan settings when scanning to e-mail
Customizing the scan settings for an individual scan job
Setting the scanned image file type
Customizing the scan settings when scanning to a computer
 Faxing
Sending a fax using the ADF
Sending a fax using the scanner glass
Sending a fax
 Sending a broadcast fax
Inserting a pause in a fax number
 Creating a fax number entry using the Embedded Web Server
Setting up the Address Book for faxing
Creating a fax number entry using Address Book Editor
Click Group Membership
 Creating a fax number entry using the printer control panel
Creating a fax group using Address Book Editor
 Creating a fax group using the Embedded Web Server
Creating a fax group using the printer control panel
 Fax receive mode
Canceling a fax job
Setting the fax receive mode
Receiving a fax
 Printing secure faxes
Adjusting fax activity report settings
Enabling secure faxes
 Enabling Color Fax
Printing fax reports
Sending a fax at a specified time
 Limiting access to fax and scan operations
Limiting who can send faxes to the printer
 Adjusting the volume
Customizing dial settings
Setting the dialing mode
Setting up to fax while behind a PBX
 Selecting the type of document being faxed
Setting the time delay before receiving a fax automatically
Adjusting the fax resolution
 Making a fax lighter or darker
Customizing the fax settings for an individual fax job
Setting the delayed start time
 Understanding jam messages and locations
Clearing jams
Avoiding jams
 Jam message
Area name
 Clearing Tray 1 MPT jams
100
 101
 102
 103
 Clearing Tray 2 jams
104
 105
 106
 107
 108
 Clearing Tray 3 jams
109
 110
 111
 112
 Clearing jams in the fuser
113
 114
 115
 Clearing jams in the duplex unit
116
 117
 118
 Clearing jams in the ADF
119
 120
 121
 Und ersta ndin g print e r men us
Default Settings Menu
Copy Defaults menu
Menus list
 123
Menu item
 124
 Scan Defaults menu
125
 126
 127
Fax Defaults menu
Delayed Start
Image Compression
 128
Tray Settings menu
Tray 1 MPT menu
 129
Tray 2 menu
Tray 3 menu
Display Popup
 Information Pages menu
130
 Address Book menu
Admin Menu
Billing Meters menu
131
 Print Language menu
132
 PostScript
133
PCL
 Ethernet
Network Settings menu
134
 IP Filter
135
Protocol
Initialize NVM
 Fax Settings menu
Parallel Settings menu
USB Settings menu
136
 137
 138
 139
 System Settings menu
140
 141
Alert Tone
 142
Time-Out
 143
 Maintenance menu
144
 Secure Settings menu
145
 146
Admin Reports menu
Scan to Email menu
 Panel Language Menu
147
 List of status and error messages
Und ersta ndin g print e r message s
 Duplexer Error
Crum Error
Disabled Func
Email Error, Invalid POP3 Server
 Fan Motor Error
Email Login Error, POP3 Login Failed
Email Login Error, Smtp Login Failed
Fuser Crum Error, Reseat Fuser
 Insert Fuser, Restart Printer
Hard Drive Full
Insert color
Insert Transfer Unit
 Jam at Exit, Open Door a
Invalid User
Jam at Duplexer
Jam at Reg. Roll, Open Door a
 MCU Nvram Error
Login Error
MCU Firmware Error
Network Scan Error, Connection Timeout
 Network Scan Error, File Name Exists
Network Scan Error, Directory Not Found
Network Scan Error, Email Server Full
Network Scan Error, Invalid SMB/FTP Server
 NV RAM Error
Network Scan Error, Smtp Connection Failed
Non-Genuine Toner Installed
PCL Error
 Replace color Print Cartridge
RAM Error
Remove Tape, color Cartridge
Replace color Print Cartridge Soon
 Replace Transfer Unit Soon
Scan Error
Scanner Lamp Error
Restart Printer
 158
 Tray x is Missing
Smtp Server Error
Select Function
Wrong Paper Type
 Main taining th e prin t er
Cleaning the printer
Cleaning the exterior of the printer
Storing supplies
 Ordering print cartridges
Cleaning the scanner glass
Ordering supplies
161
 Ordering a transfer belt
Moving the printer
Ordering a fuser
Before moving the printer
 Locking the scanner
163
 Removing the printer from the 550-sheet drawer
164
 165
 166
 167
Setting the printer up in a new location
Moving the printer to another location
 Adjusting the color registration manually
Adjusting the color registration
Adjusting the color registration automatically
168
 169
 Adm inistra tiv e support
Locking the administrator menus
Adjusting Power Saver
170
 171
Setting the Auto Reset
Using the Embedded Web Server
 Click Properties Click Mail Alerts
Creating e-mail alerts
172
 Online customer support Checking an unresponsive printer
Solving printing problems
Troublesho oting
Printer control panel display is blank
 Tray linking does not work
Jobs do not print
Job takes longer than expected to print
174
 Copier does not respond
Solving copy problems
Unexpected page breaks occur
Scanner unit does not close
 176
Is the Toner LOW?
 Scanner does not respond
Solving scan problems
Partial document or photo copies
Scan was not successful
 178
Scanning takes too long or freezes the computer
Poor scanned image quality
 Cannot scan from a computer
Solving fax problems
Partial document or photo scans
Cannot send or receive a fax
 180
Check the Telephone Wall Jack
 181
Can send but not receive faxes
Can receive but not send faxes
 182
Solving option problems
Received fax has poor print quality
 Paper frequently jams
Solving paper feed problems
Drawers
Paper jam message remains after jam is cleared
 Color misregistration
Solving print quality problems
Repeating defects
184
 Light colored line, white line, or incorrectly colored line
185
 186
Streaked vertical lines
Print is too light
 187
Print irregularities
Print is too dark
 Incorrect margins
Transparency print quality is poor
Uneven print density
Skewed print
 189
Blank pages
Clipped images
 Toner specks
Solid color pages
Paper curl
190
 Toner rubs off
FAQ about color printing
What is RGB color?
191
 Contacting Customer Support
192
 Lexmark International, Inc. All rights reserved
Edition notice
193
 194
Trademarks
Industry Canada compliance statement
 195
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
 Meter average sound pressure, dBA
Noise emission levels
196
 197
 198
 New Zealand Telecom equipment notice
199
 Utilisation de ce produit en Suisse
Using this product in Switzerland
South Africa telecommunications notice
Verwendung dieses Produkts in der Schweiz
 Laser advisory label
Power consumption
Laser notice
201
 Statement of Limited Warranty
202
 Limited warranty service
203
 204
Limitation of liability
 Numerics
Symbols
Index
205
 Number 27 setting the time
206
 207
 208
 209
Partial document or photo scans
 Tray 3 129 troubleshooting
210