Clearing jams in the duplex unit, 116 | Lexmark 560n instruction

Clearing jams in the duplex unit

If the paper did not feed through the duplex unit correctly, the jam is in the duplex paper path. Jam at Duplexer appears.

CAUTION—HOT SURFACE: To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

1Push the release button, and gently lower the front door.

2Pull out the jammed paper from the duplex unit. If jammed paper cannot be found, go to the next step.

Clearing jams

116

Image 116

Lexmark 560n manual Clearing jams in the duplex unit, 116

Contents

Users Guide MayPage Contents Printing Copying Scanning Faxing Sending a fax 122 Clearing jams 148 160170 173 191 193 205 Safety info rm ation Checking the box contents Learn in g about the printer Printer configurations Basic modelPage Fully configured model Understanding the printer control panel Description Control panel item Description Printer control panel item DescriptionBack Getting the printer ready to fax Choosing a fax connection Using an RJ11 adapter EquipmentBenefits Country/region United Kingdom Italy Ireland Sweden Finland FAX Country/region Saudi Arabia Israel United Arab Emirates Egypt Poland BulgariaCzech Republic Russia Belgium Australia Spain South Africa Turkey Country/region Connecting directly to a telephone wall jack Connecting to a telephone Remove the protective plug from the EXT port of the printer Connecting to an answering machine Connecting to a computer with a modem Setting the outgoing fax name and number Select Setting the country codeIf you live France United States Brazil Learning about the printer Setting the date Setting the time Understanding Express Scan Manager Understanding the fax and scan softwareUnderstanding Address Book Editor Installing o ption s Installing a 550-sheet drawer Securing the 550-sheet drawer to the printer Align the tray, and insert it Installing options Installing a multi-protocol network card Page Installing a memory card Page Page Attaching cables Ethernet port USB symbol USB port Installing options Load in g pape r a nd s p ecialty med ia Loading Tray 1 MPTPage Loading Tray 2 and Tray Page Setting the Paper Type Linking traysPage Paper guidelines Paper characteristicsPap er and specialty m edia g uide Selecting preprinted forms and letterhead Top Using letterheadUsing recycled paper Using envelopes Using labels Using card stock Storing paper Supported paper sizes, types, and weights Supported paper sizes Supported paper types Paper typePaper Card stock Transparencies Paper labels Envelopes Multipurpose feeder Supported paper weights Paper capacitiesTray Multipurpose feeder Tray 1 MPT Paper type Multipurpose feeder Tray Envelopes Installing printer software Printing the configurationPrin ting Printing a document from Windows Using Secure printing Printing the demoUnderstanding Secure Print Printing Secure Print jobs from the printer control panel Using Proof printing Canceling a print jobCanceling a print job from the printer control panel Understanding Proof Print Canceling a print job from Mac OS Canceling a print job from the Windows taskbarCanceling a print job from the Windows desktop Cop ying Making a copyAutomatic Document Feeder ADF Scanner glass Customizing copy settings Selecting a paper tray for copiesCollating copies Collated Reducing or enlarging copies Selecting the type of document being copied Making a copy lighter or darker Adjusting copy qualityAdjusting the sharpness of a copy Adjusting the color saturation of a copy Adjusting the auto exposure of copies Copying multiple pages onto a single sheet Up settingCentering an image on a Repeating images on a sheet Poster setting DescriptionPrinting a poster Canceling a copy job Setting the copy margins Scanning a document using the computer Scan ning Scanning text for editing Customizing scan settings using the computerScanning documents directly to other applications General tab OptionsAdvanced tab Options Channels Canceling a scan job Scanning clear images from magazines or newspapersScanning to a computer Sharing a folder in Windows Creating a computer address using Address Book Editor Click Computer SMB Click Computer Settings Wizard Click Address Book Creating a computer address using the Embedded Web ServerSetting up scanning to a computer Macintosh Select Share files and folders using SMB Select Enable AccountsMac OS X version Click Ethernet Creating an FTP address using Address Book Editor Scanning to an FTP serverScanning to a computer over the network Click Server FTP Creating an FTP address using the Embedded Web Server Scanning to an FTP address Setting up the Smtp server Creating an e-mail address using Address Book EditorMail setting Description Scanning to e-mail Creating an e-mail address using the Embedded Web Server Creating an e-mail group using the Embedded Web Server Adjusting the auto exposure of scanned images Scanning to an e-mail address Adjusting the color saturation of a scanned image Adjusting the image compression of a scanned imageAdjusting the scan resolution Adjusting the sharpness of a scanned image Selecting the size of the document being scanned Changing the maximum e-mail size of a scanned imageChanging the scan destination Changing the Tiff format for a scanned image Making a scanned image lighter or darker Setting the scan color modeSelecting the type of document being scanned Customizing the scan settings for an individual scan job Setting the scanned image file typeCustomizing the scan settings when scanning to e-mail Customizing the scan settings when scanning to a computer Sending a fax using the ADF Sending a fax using the scanner glassFaxing Sending a fax Sending a broadcast fax Inserting a pause in a fax number Setting up the Address Book for faxing Creating a fax number entry using Address Book EditorCreating a fax number entry using the Embedded Web Server Click Group Membership Creating a fax number entry using the printer control panel Creating a fax group using Address Book Editor Creating a fax group using the Embedded Web Server Creating a fax group using the printer control panel Canceling a fax job Setting the fax receive modeFax receive mode Receiving a fax Printing secure faxes Adjusting fax activity report settingsEnabling secure faxes Enabling Color Fax Printing fax reportsSending a fax at a specified time Limiting access to fax and scan operations Limiting who can send faxes to the printer Customizing dial settings Setting the dialing modeAdjusting the volume Setting up to fax while behind a PBX Selecting the type of document being faxed Setting the time delay before receiving a fax automaticallyAdjusting the fax resolution Making a fax lighter or darker Customizing the fax settings for an individual fax jobSetting the delayed start time Understanding jam messages and locations Clearing jamsAvoiding jams Jam message Area name Clearing Tray 1 MPT jams 100 101 102 103 Clearing Tray 2 jams 104 105 106 107 108 Clearing Tray 3 jams 109 110 111 112 Clearing jams in the fuser 113 114 115 Clearing jams in the duplex unit 116 117 118 Clearing jams in the ADF 119 120 121 Default Settings Menu Copy Defaults menuUnd ersta ndin g print e r men us Menus list 123 Menu item 124 Scan Defaults menu 125 126 Fax Defaults menu Delayed Start127 Image Compression 128 Tray Settings menuTray 1 MPT menu Tray 2 menu Tray 3 menu129 Display Popup Information Pages menu 130 Admin Menu Billing Meters menuAddress Book menu 131 Print Language menu 132 PostScript 133PCL Ethernet Network Settings menu134 135 ProtocolIP Filter Initialize NVM Parallel Settings menu USB Settings menuFax Settings menu 136 137 138 139 System Settings menu 140 141 Alert Tone 142 Time-Out 143 Maintenance menu 144 Secure Settings menu 145 146 Admin Reports menuScan to Email menu Panel Language Menu 147 List of status and error messages Und ersta ndin g print e r message s Crum Error Disabled FuncDuplexer Error Email Error, Invalid POP3 Server Email Login Error, POP3 Login Failed Email Login Error, Smtp Login FailedFan Motor Error Fuser Crum Error, Reseat Fuser Hard Drive Full Insert colorInsert Fuser, Restart Printer Insert Transfer Unit Invalid User Jam at DuplexerJam at Exit, Open Door a Jam at Reg. Roll, Open Door a Login Error MCU Firmware ErrorMCU Nvram Error Network Scan Error, Connection Timeout Network Scan Error, Directory Not Found Network Scan Error, Email Server FullNetwork Scan Error, File Name Exists Network Scan Error, Invalid SMB/FTP Server Network Scan Error, Smtp Connection Failed Non-Genuine Toner InstalledNV RAM Error PCL Error RAM Error Remove Tape, color CartridgeReplace color Print Cartridge Replace color Print Cartridge Soon Scan Error Scanner Lamp ErrorReplace Transfer Unit Soon Restart Printer 158 Smtp Server Error Select FunctionTray x is Missing Wrong Paper Type Cleaning the printer Cleaning the exterior of the printerMain taining th e prin t er Storing supplies Cleaning the scanner glass Ordering suppliesOrdering print cartridges 161 Moving the printer Ordering a fuserOrdering a transfer belt Before moving the printer Locking the scanner 163 Removing the printer from the 550-sheet drawer 164 165 166 167 Setting the printer up in a new locationMoving the printer to another location Adjusting the color registration Adjusting the color registration automaticallyAdjusting the color registration manually 168 169 Locking the administrator menus Adjusting Power SaverAdm inistra tiv e support 170 171 Setting the Auto ResetUsing the Embedded Web Server Click Properties Click Mail Alerts Creating e-mail alerts172 Solving printing problems Troublesho otingOnline customer support Checking an unresponsive printer Printer control panel display is blank Jobs do not print Job takes longer than expected to printTray linking does not work 174 Solving copy problems Unexpected page breaks occurCopier does not respond Scanner unit does not close 176 Is the Toner LOW? Solving scan problems Partial document or photo copiesScanner does not respond Scan was not successful 178 Scanning takes too long or freezes the computerPoor scanned image quality Solving fax problems Partial document or photo scansCannot scan from a computer Cannot send or receive a fax 180 Check the Telephone Wall Jack 181 Can send but not receive faxesCan receive but not send faxes 182 Solving option problemsReceived fax has poor print quality Solving paper feed problems DrawersPaper frequently jams Paper jam message remains after jam is cleared Solving print quality problems Repeating defectsColor misregistration 184 Light colored line, white line, or incorrectly colored line 185 186 Streaked vertical linesPrint is too light 187 Print irregularitiesPrint is too dark Transparency print quality is poor Uneven print densityIncorrect margins Skewed print 189 Blank pagesClipped images Solid color pages Paper curlToner specks 190 FAQ about color printing What is RGB color?Toner rubs off 191 Contacting Customer Support 192 Lexmark International, Inc. All rights reserved Edition notice193 194 TrademarksIndustry Canada compliance statement 195 Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Meter average sound pressure, dBA Noise emission levels196 197 198 New Zealand Telecom equipment notice 199 Using this product in Switzerland South Africa telecommunications noticeUtilisation de ce produit en Suisse Verwendung dieses Produkts in der Schweiz Power consumption Laser noticeLaser advisory label 201 Statement of Limited Warranty 202 Limited warranty service 203 204 Limitation of liability Symbols IndexNumerics 205 Number 27 setting the time 206 207 208 209 Partial document or photo scans Tray 3 129 troubleshooting 210