Troubleshooting
7. The dial-a-fire has no effect on the fire
Make sure all connections to the timer control module are secure.
Perform a resistance test to the
Potentiometer Readings:
Full
Low fire | 800 KΩ to 900 KΩ |
High fire | 34 KΩ to 40 KΩ |
If the range is not close or does not vary then replace the potentiometer.
8. The stove will not shut down
√Check the connections to the 120°F (49°C) exhaust temperature sensor,
√Check the 120°F (49°C) temperature sensor by removing one (1) of the brown wires from the sensor. The unit should shut down right away as long as the start button was not pressed within fifteen (15) minutes of this test. If the stove shuts down within fifteen (15) minutes, replace the 120°F (49°C) sensor. If the stove does not shut down within fifteen (15) minutes, test the switch.
√To test the switch, the stove must be cold. Pull the plug, then plug the stove back in. If it fails to start, replace the switch.
9. The stove keeps going out
√If the stove goes out and leaves fresh unburned pellets or
-Check to see that the slider is in the correct position.
-Turn the
√If the stove goes out and there are partially burned pellets left in the burn pot liner, the stove shuts down due to a lack of air, exhaust temperature or power failure.
-Adjust the slider damper.
-Check to see if the stove needs a more complete cleaning.
-Turn the
-Did the power go out?
-Contact your local Dealer for service.
√If the stove goes out and there are no pellets in the liner, the auger is stopping.
-See “The auger motor will not function normally” and “The exhaust blower will not function normally.”
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