Problem Solving

This section gives you the basics for diagnosing and solving printer problems.

■First see “Diagnosing Printer Problems” to help determine what the cause of the problem may be.

■Then see “Problems and Solutions” on page 53 for solutions to common setup and software problems.

It’s a good idea to check EPSON’s web site periodically for possible updates to your printer driver. Visit www.epson.com and check the section for your product to see if there is a new driver available for downloading to your computer.

Diagnosing Printer Problems

You can diagnose some problems by checking the printer’s control panel lights, as described below, or running a printer check, as described on page 51.

Checking the Control Panel Lights

paper out light

power

color ink out light light

black ink out light

cleaning button

load/eject button power button

Follow the guidelines on the next page when you check the control panel lights.

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