Your printout is blurry or smeared.
■Make sure your paper isn’t damp or loaded face down (the printable side should be loaded face up). If it’s damp, reload a new stack of paper.
■Use a support sheet with special media or try loading your media one sheet at a time.
■Make sure your paper or media meets the specifications listed in
your electronic Reference Guide.
■Run the Print Head Alignment utility. See page 46 for instructions.
■Check the paper thickness lever position. If it’s in the + position, your printer is set for thicker paper or envelopes and your image may smear. For most papers, set the paper thickness lever to the 0 position, as shown on page 55.
Your printout is faint or has gaps in the image.
■Make sure the print head nozzles are not clogged. To clean the print head, see page 37.
■Check the control panel lights to see if the ink cartridges are low on ink. To replace an ink cartridge, see page 41.
■Make sure the Media Type setting matches the paper you loaded. See page 35 for guidelines.
■Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, reload a new stack of paper with the printable side up; it is usually whiter or shinier than the other side.
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