7-18 Maintenance and Troubleshooting
R4C0910
Rev. C
A5 size TRBLE.FM
1/12/00 Pass 3
LProof Sign-off:
SEI Y.Takasaki M.Fujimori
M.Fujimori
SEI M.Kauppi
Software setup problems

You cannot install EPSON TWAIN Pro.

Cause What to do
System configuration does
not meet the requirements.
Check if your computer and operating
system meet the system requirements
on pages 3-2 to 4.
Make sure your computer has enough
memory to run the application.

The scanner does not appear in the Port list of the EPSON

TWAIN Pro dialog box in the Control Panel when you connect

the SCSI model to your PC running Windows other than

Windows 98.

Cause What to do
SCSI connection is not made
properly.
Turn off the computer and scanner
and check the connection between
your hardware.
SCSI ID number is
unsuitable.
Change the SCSI ID number to one
that is not being used by any other
SCSI device.
Connection sequence is
incorrect.
Check the connection sequence and
make sure the scanner’s terminator
switch is set correctly. See Chapter 2
for details.