7-14 Troubleshooting
R4C4620
Rev. C
A5 size TRBLE.FM
6/14/00 Pass 3
LProof Sign-off:
SEI Y.Ohkawara T.Takahashi
T.Takahashi
SEI M.Kauppi K.Blair
The skip over perforation
setting is on.
Turn off the skip over perforation
setting in the default-setting mode or
the EPSON Remote! utility. See
“About Your Printer’s Default
Settings” on page 5-4 or “Using the
EPSON Remote! Utility” on page 4-30.
The printer prints strange symbols, incorrect fonts, or other inappropriate characters.Cause What to do
Your printer and computer
are not communicating
correctly.
Make sure that you are using the
correct interface cable and that the
communications protocol is correct.
See “Optional interface cards” on
page A-4 and your computer
documentation. If you installed an
optional serial interface card, also see
“Installing an Interface Card” on page
A-29.
The wrong character table is
selected in your software.
Select the correct character table using
your software, the default-setting
mode, or the EPSON Remote! utility.
The character table setting in your
software overrides settings made in
the default-setting mode or the
EPSON Remote! utility.
The printer you want to use is
not selected in your software.
Choose the correct printer from the
Windows desktop or in your
application before printing.
Your application software is
not configured correctly for
your printer.
Make sure that your application
software is set up correctly for your
printer. See your application
documentation. If necessary, install or
reinstall the printer driver software as
described in Chapter 1.