Where to Get Help

1

EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following tables list the contact information:

Electronic support services

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON’s

 

Home Page at http://www.epson.com.

 

 

EPSON Internet FTP

If you have Internet FTP capability, use your

Site

Web browser (or other software for FTP

 

downloading) to log onto ftp.epson.com with

 

the user name anonymous and your e-mail

 

address as the password.

 

 

EPSON Download

You can call the EPSON Download Service at

Service

(800) 442-2007. Set your communications

 

software to 8 data bits, 1 stop bit, no parity.

 

Modem speed can be up to 28.8 Kbps.

 

 

EPSON Forum on

Members of CompuServe can type GO EPSON

CompuServe®

at the menu prompt to reach the Epson

 

America Forum. For a free introductory

 

CompuServe membership, call (800) 848-8199

 

and ask for representative #529.

 

 

Automated telephone services

Service

Access

 

 

EPSON

For pre-recorded answers to commonly asked

SoundAdviceSM

questions about EPSON products 24 hours a

 

day, seven days a week, call (800) 442-2110.

 

 

EPSON FaxAdviceTM

Access EPSON’s technical information library

 

by calling (800) 442-2110. You must provide a

 

return fax number to use this service.

 

 

EPSON Referral

For the location of your nearest Authorized

Service

EPSON Reseller or Customer Care Center, call

 

(800) 442-2110.

 

 

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