Problem

Solution

 

 

Your system doesn’t

Make sure your computer, scanner, and software are compatible and

meet the minimum

meet the specifications under System Requirements.

requirements.

 

EPSON TWAIN needs

Make sure EPSON TWAIN can access enough system memory. See

more memory.

the section on memory allocation in your computer manual.

EPSON TWAIN is not

EPSON TWAIN may not be selected as the TWAIN source in your

selected as your

application. See Starting EPSON TWAIN for instructions on selecting it.

TWAIN source.

 

 

 

A system error has

An error condition may have caused your application or the TWAIN

occurred.

source to stop working correctly. Save any documents in process, close

 

any open applications, and exit Windows. Restart Windows, then start

 

your application and try again.

 

Sometimes an error condition may cause the computer to display a

 

message telling you that your scanner is not recognized. If this happens,

 

restart your computer and try again.

 

 

The scanner does not start scanning.

Problem

Solution

 

 

The scanner isn’t

Check if the scanner is plugged in. If not, plug in the scanner. Then

ready.

restart your computer and try scanning again.

 

 

Troubleshooting

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