Problem

Solution

 

 

You’re scanning a large

If the image you’re scanning is too large or if your system has a

image and running out

minimum amount of memory installed, you may run out of memory when

of system memory.

you scan. You usually get an error message or your system locks up

 

when this happens. Reduce the image size or resolution and try

 

scanning again. If you still can’t scan the image, add more system

 

memory.

 

If you’ve just scanned a large image in your application and then

 

immediately scanned another, the application may not have released

 

the memory allocated for the first image. Close your application, restart

 

it, and try scanning again. If restarting your application doesn’t solve the

 

problem, you may need to reboot your computer.

 

 

You cannot scan images at all or only a few dots appear in the scanned image.

Problem

Solution

 

 

You may have selected

Select different EPSON TWAIN settings. You may have scanned from

incorrect scan settings.

the wrong tab or selected an incorrect Image Type or Threshold setting.

 

See Selecting Settings for details.

 

 

Troubleshooting

Page 49