Problems Using the Start Button

You see the message “No Push button scanner detected.” on your Macintosh.

Problem

Solution

 

 

Scanner monitoring

The EPSON Scanner Monitor (Macintosh) periodically checks on the

doesn’t detect the

status of your scanner to make sure it’s ready. Sometimes the scanner

scanner.

check occurs when your system is processing other information and the

 

scanner is not detected during that particular check. (You may see this

 

message anytime, not just when you press the Start button.)

 

If you see this message, make sure your scanner cable is securely

 

connected. Then open and close the scanner monitoring utility to

 

manually check for the scanner. See Enabling Scanner Monitoring for

 

instructions. If you still see the message, unplug your scanner, then plug

 

it in again and restart your system.

 

 

When you press the Start button, nothing happens.

Problem

Solution

 

 

Scanner monitoring is

Scanner monitoring must be enabled for the Start button to work. See

not enabled.

Enabling Scanner Monitoring for instructions.

 

 

Troubleshooting

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