Problems with Image Quality

The image is distorted or blurred.

 

 

Problem

Solution

 

 

The document isn’t

Make sure that the document is placed flat against the document table

positioned correctly on

and that no part of the original is wrinkled or warped.

the document table.

 

 

You may have moved the document during scanning. Check the position

 

of the document.

 

Make sure the scanner isn’t tilted or placed on an unstable surface.

 

 

Color is patchy or distorted at the edges of the document.

 

 

Problem

Solution

 

 

The document isn’t

If the original is very thick or warped at the edges, the edges of the

placed correctly on the

image may be discolored. Cover the edges of the original with opaque

document table.

paper to avoid interference from outside light.

 

If part of the original is outside the document table, the edge may be

 

discolored. Change the position of the original.

 

 

The image is faint or out of focus.

 

 

Problem

Solution

 

 

The document isn’t

Make sure the document is placed flat on the document table.

positioned correctly on

 

the document table.

 

 

 

Troubleshooting

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