Error messages (continued)

Message

Light

Explanation

Response

 

 

 

 

PAPER JAM

Paper Out light

Paper has jammed in the

Raise the paper lever and open

 

flashing

printer.

the lower cover if necessary. Then

 

 

 

remove the jammed paper, close

 

 

 

the lower cover, and lower the

 

 

 

lever. Turn the printer off and

 

 

 

then back on.

 

 

 

 

PAPER NOT STRAIGHT

Paper Out light on

Paper was fed at an angle.

Reload paper, making sure the

 

 

 

edges are straight and lined up

 

 

 

with the row of holes.

 

 

 

 

SERVICE REQ.

All lights flashing

An error has occurred.

Note the error number, and turn

<error number>

 

 

the printer off and then on. If the

 

 

 

message remains, contact EPSON.

 

 

 

 

TURN PRINTER PWR OFF

 

This message appears after

Turn the printer off and then

AND THEN ON

 

you clear a paper jam.

on again.

 

 

 

 

Where To Get Helplp

 

 

 

 

Place your EPSON PreferredSM

 

 

Unit ID label here

 

 

 

Service

Access

 

 

 

 

Telephone support

Call (888) 377-6611. Make sure

 

 

you have your Unit ID number.

 

 

 

 

If you experience any difficulty with the toll-free number or your Unit ID

 

number, call (562) 276-1305.

 

 

 

World Wide Web

Go to http: //support.epson.com to download drivers, access product

 

documentation and troubleshooting, and get technical advice

 

through e-mail.

 

 

 

Support for non-EPSON RIP

Contact the RIP manufacturer.

 

 

 

EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON UltraChrome and EPSON Photographic Dye are

trademarks and EPSON Preferred is a service mark of Epson America, Inc.

 

Copyright © 2003 by Epson America, Inc.

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