Solving Password Problems

You have forgotten the password.

Write down the request code that appears in the Password Protect Release screen and contact Epson. See “Where To Get Help” on page 92.

If you turned on the password protect feature before setting the password and no password was set before, try using the default password: 0000.

The remote control is not available.

You must have the remote control to enter the password. If necessary, you can purchase a replacement remote control from Epson. See page 93 for details about ordering.

Solving Problems with the Remote Control

The projector doesn’t respond to remote control commands.

Make sure you are within 20 feet of the projector, and within range of the projector’s front or back sensor (approximately 30° to the left or right and 15° above or below).

The remote control batteries may not be installed correctly or may be low on power. Replace the batteries as described on page 48.

Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in direct sunlight. Strong lighting, especially fluorescent lights, may affect the projector’s infrared receivers.

Turn off any nearby equipment that emits infrared energy, such as a radiant room heater.

90Solving Problems