Solving Password Problems
You have forgotten the password.
■Write down the request code that appears in the Password Protect Release screen and contact Epson. See “Where To Get Help” on page 92.
■If you turned on the password protect feature before setting the password and no password was set before, try using the default password: 0000.
The remote control is not available.
You must have the remote control to enter the password. If necessary, you can purchase a replacement remote control from Epson. See page 93 for details about ordering.
Solving Problems with the Remote Control
The projector doesn’t respond to remote control commands.
■Make sure you are within 20 feet of the projector, and within range of the projector’s front or back sensor (approximately 30° to the left or right and 15° above or below).
■The remote control batteries may not be installed correctly or may be low on power. Replace the batteries as described on page 48.
■Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in direct sunlight. Strong lighting, especially fluorescent lights, may affect the projector’s infrared receivers.
■Turn off any nearby equipment that emits infrared energy, such as a radiant room heater.
90Solving Problems