A line of dots is always missing on the scanned image.

If this happens on your printed image, your printer or its print head may have a problem or need cleaning; see your printer manual.

If this happens on both your screen and printout, the scanner’s sensor may be malfunctioning. Consult your dealer.

Using halftoning, textured dot patterns appear in the image.

This is normal. See Appendix B in this manual (if you have an Expression 636) or your scanner manual (if you have another EPSON scanner) for examples of halftoning.

The colors on the video display seem different from those of the original image.

Depending on your monitor, its resolution/color settings, and your EPSON TWAIN settings, the screen colors may be different from the original colors. This may be normal, especially if the colors in the printed image more closely match the original.

Make sure you have correctly performed the screen calibration process in EPSON Scan! II. Recalibrate and then try scanning again. (See Chapter 2 for calibration instructions.

Check your scanner settings—such as Pixel Depth, Tone Correction, and Color Adjustment—or try a different combination of these settings.

6-12Troubleshooting