Scanned Image Colors Do Not Match Original Colors
Scan Area is Not Adjustable in Thumbnail Preview
Scanned Image Edges are Cropped
Parent topic: Solving Problems
Related topics
Solving Print Quality Problems
Image Consists of a Few Dots Only
If your scanned image consists only of a few dots, try these solutions:
• Make sure you placed your original for scanning facing the correct way.
• If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and
scan again.
Parent topic: Solving Scanned Image Quality Problems
Related references
Available Image Adjustments - Home Mode
Available Image Adjustments - Office Mode
Available Image Adjustments - Professional Mode
Related tasks
Placing Originals on the Scanner Glass
Line of Dots Appears in All Scanned Images
If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free
cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not
recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Cleaning Your Product
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