Error Indicators
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Error Indicators
Follow the instructions on the display screen to solve most common problems. If
you see one of the error messages below, follow the steps here to proceed.
Problems and Solutions
Check the solutions below if you’re having trouble using your WorkForce 310
Series.
Note:
If the screen shows only the time, the WorkForce 310 Series is in sleep mode to save
power. Press any button (except the POn button) to wake it up.

Printing and Copying Problems

■Make sure your paper is loaded printable side up (usually the whiter, brighter,
or glossy side). Load it short edge first, and against the right side. Don’t load
paper above the arrow mark inside the edge guide.
■Make sure the type of paper you loaded matches the paper size and paper type
settings on the control panel or in your printer software (seepage 38) when
copying or faxing.
LCD display screen message Problem and solution
Printer error
See your documentation.
Turn the WorkForce 310 Series off, make sure no
paper is jammed inside (see page 50), and turn it
back on. If the error is not resolved, contact Epson
(see page 54).
Scanner error
See your documentation.
Turn the WorkForce 310 Series off and then back
on. If the error is not resolved, contact Epson (see
page 54).
The printer’s ink pads are
nearing the end of their service
life.
Please contact Epson Support.
Contact Epson to replace ink pads before the end
of their service life. When the ink pads are
saturated, the printer stops and Epson support is
required to continue printing.
The printer’s ink pads are at
the end of their service life.
Please contact Epson Support.
Contact Epson to replace ink pads (see page 54).
WF310_QG.book Page 49 Wednesday, April 8, 2009 2:14 PM