Epson C362B Paper Feeding Problems

50

Solving Problems

■Use the Automatic Document Feeder to fax or scan legal-size documents, but

not to copy them. Letter-size paper is automatically selected for copying. If

you copy a legal-size document, your image will be cropped.

■Make sure your original is positioned against the back left corner of the

scanner glass. If the edges are cropped, move your original away from the

edges slightly.

Paper Feeding Problems

If paper doesn’t feed correctly when printing, remove the paper and flip through

the stack to separate the sheets. Reload the paper against the right side and slide

the edge guide against it. Do not load too many sheets at once. Load up to 20

sheets of photo paper or 100 sheets of plain paper. Load other special papers one

sheet at a time.

If paper has jammed, follow these steps:

1. Gently pull out jammed paper from the output tray or sheet feeder.

2. If paper is stuck inside, press the POn button to turn off the WorkForce 310

Series. Then lift the scanner, remove the jammed paper and torn pieces, close

the scanner, and turn the WorkForce 310 Series back on.

If documents don’t feed correctly in the Automatic Document Feeder (ADF),

make sure the corners of the paper are not bent, folded, or curled. Do not load

more than 30 sheets of letter-size (or A4) or 10 sheets of legal-size paper at a time.

If documents have jammed:

1. Open the ADF cover and remove any jammed paper.

Caution:

Do not try to remove the paper without opening the ADF cover first, or you could

damage the mechanism.

WF310_QG.book Page 50 Wednesday, April 8, 2009 2:14 PM

Contents

Main Contents Page Introduction Installing Your WorkForce 310 Series on a Network Connect an Ethernet Network Cable Install Software Page Page Page Finish the Installation Windows Page Macintosh Page Loading Paper FPO Using Special Papers Loading Paper Placing Originals for Copying, Scanning, or Faxing Using the Scanner Glass Using the Automatic Document Feeder Page Copying a Document or Photo Copying a Document Copying a Photo Faxing a Document Connecting a Phone or Answering Machine Page Setting Up Fax Features Entering Fax Header Information Entering Your Sender Name Entering Your Phone Number Using the Keypad to Enter Numbers and Characters Select Scan and Print Settings for Faxing Setting Up a Speed Dial List Creating a Speed Dial List Printing Your Speed Dial List Sending a Fax From the Control Panel Other Ways to Dial a Fax Number Sending a Fax From Windows Page Receiving Faxes Printing From Your Computer Printing in Windows Page Printing With a Macintosh Mac OS X 10.5 Page Mac OS X 10.3 to 10.4 Page Selecting the Correct Paper Type Scanning a Document or Photo Basic Scanning Page Scanning Multiple Pages Maintaining Your WorkForce 310 Series Checking the Print Head Nozzles Cleaning the Print Head Checking the Ink Cartridge Status Purchasing Epson Ink Cartridges Replacing Ink Cartridges Page Solving Problems Checking for Software Updates Error Indicators Problems and Solutions Printing and Copying Problems Paper Feeding Problems Faxing Problems Print Quality Problems Network Setup Problems Network Printing Problems Network Scanning Problems Print a Network Status Sheet Where To Get Help Epson Technical Support Purchase Supplies and Accessories Other Software Technical Support Notices Important Safety Instructions LCD Screen Safety Ink Cartridge Safety Instructions Telephone Equipment Safety Instructions Epson America, Inc., Limited Warranty Page Declaration of Conformity FCC Compliance Statement For United States Users Page WARNING For Canadian Users Copyright Notice Responsible Use of Copyrighted Materials Trademarks