Epson C362B Network Scanning Problems, Print a Network Status Sheet

Problems and Solutions

53

■Try connecting the printer to another router, access point, switch or hub.

■Try connecting the printer to your router, access point, switch, or hub

with another Ethernet cable.

A dial-up connection dialog box appears when printing with EpsonNet

Print

If you use a dial-up connection for Internet access, you will see this message every

time you print. Try connecting to the Internet using a LAN connection or set your

dial-up connection to dial manually (Never dial a connection).

Network Scanning Problems

Cannot find the scanner or start Epson Scan

■If network communication was interrupted while starting Epson Scan, exit

Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart,

turn the printer off and back on, and then try restarting Epson Scan. Check

the

Timeout Setting

in

EPSON Scan Settings

. For details, see the Epson

Scan Help.

■If you are scanning a large document at high resolution, a communication

error may occur. If the scan did not complete, lower the resolution.

Print a Network Status Sheet

1. Press the r

Copy

button.

2. Press the x

Menu

button.

3. Press u or d to select

Print Network Status Sheet

.

4. Press the x

Color

button to print a network status sheet.

5. Press the x

Menu

button to return to Copy mode.

WF310_QG.book Page 53 Wednesday, April 8, 2009 2:14 PM

Contents

Main Contents Page Introduction Installing Your WorkForce 310 Series on a Network Connect an Ethernet Network Cable Install Software Page Page Page Finish the Installation Windows Page Macintosh Page Loading Paper FPO Using Special Papers Loading Paper Placing Originals for Copying, Scanning, or Faxing Using the Scanner Glass Using the Automatic Document Feeder Page Copying a Document or Photo Copying a Document Copying a Photo Faxing a Document Connecting a Phone or Answering Machine Page Setting Up Fax Features Entering Fax Header Information Entering Your Sender Name Entering Your Phone Number Using the Keypad to Enter Numbers and Characters Select Scan and Print Settings for Faxing Setting Up a Speed Dial List Creating a Speed Dial List Printing Your Speed Dial List Sending a Fax From the Control Panel Other Ways to Dial a Fax Number Sending a Fax From Windows Page Receiving Faxes Printing From Your Computer Printing in Windows Page Printing With a Macintosh Mac OS X 10.5 Page Mac OS X 10.3 to 10.4 Page Selecting the Correct Paper Type Scanning a Document or Photo Basic Scanning Page Scanning Multiple Pages Maintaining Your WorkForce 310 Series Checking the Print Head Nozzles Cleaning the Print Head Checking the Ink Cartridge Status Purchasing Epson Ink Cartridges Replacing Ink Cartridges Page Solving Problems Checking for Software Updates Error Indicators Problems and Solutions Printing and Copying Problems Paper Feeding Problems Faxing Problems Print Quality Problems Network Setup Problems Network Printing Problems Network Scanning Problems Print a Network Status Sheet Where To Get Help Epson Technical Support Purchase Supplies and Accessories Other Software Technical Support Notices Important Safety Instructions LCD Screen Safety Ink Cartridge Safety Instructions Telephone Equipment Safety Instructions Epson America, Inc., Limited Warranty Page Declaration of Conformity FCC Compliance Statement For United States Users Page WARNING For Canadian Users Copyright Notice Responsible Use of Copyrighted Materials Trademarks