Troubleshooting

When the fax board cannot receive a fax

The fax board has a 300KB buffer that allows it to store fax data when it can receive but not print. It can store up to 15 pages depending on the amount of text and graphics on each page. For example, it uses the buffer when it receives a fax while it is printing a standard print job sent by your computer.

The fax board cannot, however, receive a fax under the following conditions:

o When the buffer is full

o When the printer is off line

oWhen the phone line is already in use o When the printer is turned off.

The fax board cannot begin reception if the printer is off line before the fax data starts arriving, but it can continue reception if the printer is taken off line after the board begins receiving a fax.

Printer error

The fax board can receive fax data until the data buffer is full under the following conditions:

0 Paper out

o Toner out

0Paper size error

0Paper jam

0Cover open

Troubleshooting 9