Use the following table to locate this information.

Location of system information

System information

location

 

I

Serial number

On the back panel of the computer

 

 

 

 

Video BIOS version

On the screen during power-on diagnostics

 

 

System BIOS version

On SETUP System Information screen

 

 

 

 

System configuration

On SETUP screens

 

 

 

 

DOS version

In response to the DOS VER command

 

 

Software versions

In application banner screen; in ‘About’

 

application window;

within application

 

documentation

 

 

 

 

 

 

The Computer Will Not Start

The power light is on, but the computer does not start.

Replace your main operating system diskette and turn on the computer again.

,

Caution

If you turn off the computer, always wait at least 20 seconds before turning it back on. This prevents damage to the computer’s electrical circuitry.

The computer does not start and the power light is not lit.

Make sure the power cord is securely connected to both the AC inlet on the back panel and an electrical outlet.

6-2 Troubleshooting