Also, make sure your hard disk drive has been physically formatted by the manufacturer. If it has not been physically formatted, use the format utility that came with the drive to format it.

Note that a physical format is different from software-based formatting commands, such as the DOS FORMAT command.

You hove been using your hard disk drive successfully for some time but notice a reduction in performance.

The data on the disk may have become fragmented. Back up all your data and use a disk compaction utility to reorganize the files on your disk.

If you cannot access data on your hard disk or you are seeing read/write errors, the disk may have a physical problem. Contact your dealer.

Software Problems

The application program does not start.

Check that you are following the correct procedure for starting the program and that it is installed correctly. If you do not have a hard disk, make sure the correct diskette is in the diskette drive.

The application program is having trouble reading a key disk.

You may be running an application that requires a slower processor speed. See Chapter 2 for information on setting the processor speed.

6-8 Troubleshooting