Solving Problems with the Image

No image appears on the screen.

Check that all cables are properly connected (see Chapter 1) and everything is turned on.

Make sure the projector or computer is not in sleep mode. Check the projector documentation, or try pressing a key on the computer keyboard.

The document camera may have been turned on too quickly after it was turned off. Turn the document camera off, wait a few seconds, and then turn it on again.

The wrong source may be selected. Try pressing the Main or RGB1 button on the remote control.

You may need to change the NTSC or PAL DIP switch setting on the document camera. See page 15 for instructions.

The image contains static or noise.

If you’re using cables that are longer than 6 feet (2 m), or an extension cable, the image quality may be reduced. Try using the cables supplied with the document camera.

Keep your projector, computer, and video cables away from the power cord as much as possible to prevent interference.

The camera’s DIP switches may be set incorrectly. Try adjusting the switches as described on page 15.

The image is blurry.

There may be dirt on the lenses. Clean the lenses as described on page 32.

Try pressing the Auto Focus button.

Some objects do not auto focus well (see page 22). Manually focus these objects using the Near and Far buttons.

36Solving Problems