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Epson Equity II Software Problems, Printer Problems, The software program does not start. Check

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Software Problems

If you have trouble with a software program, check the following list of problems and solutions:

1.The software program does not start. Check that you are following the correct procedure for your operating system. Make sure you insert the system diskette in drive A (the top drive).

2.An application routine does not work. Refer to the software manual and complete the routine according to the instructions. If this does not work, reset the computer as described in Chapter 2 under “Reset- ting the Computer.” Reload the program and try the routine again.

To operate properly, some programs require certain DIP switch set- tings. Be sure the DIP switches on the main unit match your monitor type, number of floppy disk drives, and other system characteristics (see “Setting the DIP Switches” in Chapter 1). Before you change the current settings, turn off the computer. When you turn on the com- puter again, the new settings take effect.

Printer Problems

Your printer manual describes methods to solve most printer prob- lems. If your printer does not work correctly right after you install it, make sure the printer has power and connects to the computer properly. The printer manual tells you how to connect your printer.

If you have a printer connected to the parallel port on the back panel, be sure to set DIP switch l-4on the main unit. If you have a printer connected to the built-in serial port, turn off switch 2-8 to enable this port and set switch 2-7 properly. See “Setting the DIP Switches” in Chapter 1.

If you have a serial printer, or if you have problems with paper feed- ing, check the printer manual for the printer’s DIP switch settings. The DIP switches on a printer help it communicate properly with the com- puter.

Contents

Equity™ User’s Guide Page Page Equity II User’s Guide (Page 18) G W-BASICfor the Equity II/III (Pages 7-203to 7-207) MS-DOSfor the Equity II/III (Page 10-16) Contents Appendixes Figures Tables Introduction How To Use This Manual Setting Up Your System Unpacking Choosing a Location Choose a location that provides the following: Arranging the Components Figure 1-2.Alternate system arrangement The Front Panel The Back Panel Figure 1-4.Back panel The back panel components work as follows: Connecting the Power Cord Connecting a Video Monitor Connecting the Keyboard Figure 1-7.Connecting the keyboard Connecting a Printer Figure 1-9.Printer placement Figure 1-10.Connecting a printer 5.Plug the printer’s power cable into an electrical outlet Serial interface The Equity II character set Setting the DIP Switches Table 1-1.Set 1 DIP switches Switch (internal parallel Table l-2 and the descriptions below explain how to set the DIP switches in set l-2 Note: Switches 2-l through 2-4 and switch 2-6 are not used. Leave them Table 1-2.Set 2 DIP switches 8 (internal serial Using the Equity 64g KB RAM available Inserting and Removing Diskettes Special Keys on the Equity II Keyboard Using MS-DOSon the Equity Selecting an Execution Speed Resetting the Computer Turning Off the Equity Using Disks and Disk Drives How Disks Work Choosing Diskettes for the Equity Table 3-lshows what types of diskettes to use in the two types of drives Table 3-1. Drive/diskette compatibility Caring for Disks and Disk Drives Protecting your Data Using a Single Floppy Disk Drive Using a Hard Disk Drive Page Installing Option Cards Removing the Main Unit Cover As shown in Figure Figure 4-1. Back panel screws Figure 4-2.Side screws under plastic inserts Figure 4-3.Removing the main unit cover Installing an Option Card Figure 4-d. Inserting an option card 7.Keep the card’s packing materials in case you need to remove the card later Removing an access slot cover Replacing the Main Unit Cover Post-InstallationAdjustments Removing an Option Card Using a Mouse Using a Modem Troubleshooting The Computer Fails To Start Up The Video Display Does Not Appear The Computer Hangs Up or Freezes Floppy Disk Problems Hard Disk Problems Software Problems Printer Problems Option Card Problems Memory Problems The Battery Is Low CMOS battery needs replacing Page Equity II Specifications CPU and Memory Controllers Interfaces Power Supply Mass Storage Keyboard Environmental Requirements (5"to35T) Physical Characteristics (CPU Only) Power Requirements Options Glossary Code Command Configuration Control code CPU Disk drive has a Diskette DOS Double-density Hardware Any physical Highdensity data Input/output port Monochrome monitor Mouse MS-DOS An operating system from Microsoft. See DOS, Operating system Operating system Program Read Read/write head Reset RGB Software The programs that System diskette Write-protect tab Index Page Page Page Page Page Page Page Page 22 B-6 16 RS-232Cport 9-10, 16, A-2, B-6 secondary B-7 10-11 21, 27 12 A-4