Optional Network Image Express Card ProblemsYou Cannot Scan Using the Optional Network Image Express Card

Make sure you have set the IP address for your optional Network Image Express Card. See the documentation that came with your card.

Uninstalling Your Scanning Software

You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your operating system.

Uninstalling EPSON Scan

Follow the instructions in the section for your operating system to uninstall EPSON Scan.

Windows

Note:

❏The illustrations in this section show Windows XP screens. They may be different from the screens for your operating system.

❏To uninstall programs in Windows XP or 2000, you need to log on as a user with a Computer Administrator account (Windows XP) or as a user who belongs to the Administrators group (Windows 2000).

164Troubleshooting