Chapter 7

What if you have problems?

Your HX-20 is a highly sophisticated computer, controlled by very advanced software. Epson built reliability into this software, so it’s quite likely that your HX-20 will give you trouble-free service for years. Nevertheless, even the most intelligent systems can become confused.

This chapter will show you what to do if your HX-20 fails to work properly.

If you can’t turn off your HX-20...

Symptom: Text and/ or graphics remain on the screen, even when the ON-OFF switch is in the OFF position.

Cause:

The “ON-OFF” switch does not shut off power,

 

but merely suggests to the HX-20 that it stop pro-

 

cessing. (If the ON-OFF switch did shut off

 

power, turning it off would make the HX-20 for-

 

get every program in its memory!) For some rea-

 

son, the HX-20 is so busy processing that it has

 

failed to notice the position of the ON-OFF

 

switch.

Recommended With the power switch off, use your finger or a

Action:

blunt object to press the RESET switch on the

 

right side of the HX-20.

 

 

 

 

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