Solving Problems

Before you call for help, check this list of common problems and solutions and the Reference Guide.

Camera Problems

The camera has no power.

The camera may have shut off automatically to save power. Press the POWER button to turn on the camera. Also make sure the Mode dial is turned completely to a mode.

Make sure the battery has power and is correctly installed. See page 10 and page 12 for instructions.

The camera does not take a photo after you press the shutter button.

Make sure the battery has power, the battery cover is closed, and the camera is turned on. Also make sure the Mode dial is turned completely to a mode.

Make sure your memory card is correctly installed in the camera or it can’t store any photos you take.

Check the number in the lower left corner of the LCD screen. If the number is 0, the memory card is full. Transfer the photos to a computer and delete them from the camera.

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