Paper Handling

9 The paper feed is crooked or the paper jams.

Turn off the printer and put the paper-release lever in the pull-tractor position. Pull out the paper and check the following two items:

Make sure the paper size is within the specified range. See page 7-4.Make sure the paper is aligned with the edge guides.

The paper does not fully eject.

Use the LOAD/EJECT button to eject paper. Do not use the LF/FF button.The paper may be too long. Only use paper that is within the specified range.Continuous paper does not feed properly.

When you send data, the platen does not turn and the push tractor does not feed the paper.

The PAUSE light is on. Press the PAUSE button.

The paper does not feed, although the platen rotates.

Check that the paper-release lever is set to the correct position.

The paper feed is crooked or the paper jams.

Make sure the paper supply is not obstructed by a cable or some other object.

Make sure that your paper supply is positioned within 1 meter (3 feet) of the printer.

The position of your paper supply may be preventing it from feeding straight.

Troubleshooting 6-9