Names and versions of the software applications you normally use with your product

For users in North America

If you purchased your product in the United States or Canada, EPSON provides technical assistance

24hours a day through the electronic support services and automated telephone services listed in the following table:

Service

Access

 

 

World Wide

From the Internet, you can reach EPSON

Web

Support at http://support.epson.com. At this

 

site, you can download drivers and other files,

 

look at product documentation, access

 

troubleshooting information, and receive

 

technical advice through e-mail.

 

 

Automated

A variety of automated help services are

Telephone

available 24 hours a day, seven days a week.

Services

To use these services, you must have a touch

 

tone telephone and call (800) 922-8911.

 

 

To speak to a technical support representative, dial:

(562)276-1300 (U.S.), or (905) 709-9475 (Canada), 6 AM to 8 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

Before you call, please have the following information ready:

Product name

Product serial number

Proof of purchase (such as a store receipt) and date of purchase

Computer configuration

Description of the problem

Note:

For help using any other software on your system, see the documentation for that software for technical support information.

You can purchase ink cartridges, ribbon cartridges, paper, manuals, and accessories from the EPSON Store at (800) 873-7766or visit http://www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766for dealer referral.

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Maintenance and Troubleshooting

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