Message | What to Do |
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| Load or remove and reload paper in the paper support, |
| and press the OK button to clear this message. |
| PictureMate resumes printing. See Loading Paper for |
| instructions. |
|
|
| Carefully pull out the jammed paper, then reload paper |
| and continue printing or try printing again. Don’t load |
| wrinkled sheets or plain paper. See Paper doesn’t feed |
| correctly or jams inside PictureMate. if your PictureMate |
| is having frequent jams. |
|
|
| The cartridge door is not closed completely. Close the |
| cartridge door on the back of PictureMate. Make sure |
| both sides click in and close. |
|
|
| Reinstall a genuine PictureMate photo cartridge from the |
| PictureMate Print Pack. See Replacing the Photo |
| |
|
|
| PictureMate has a hardware error that may require |
| service. Contact Epson as described in Where To Get |
| Help. |
|
|
| Use a compatible memory card. Format your card with |
| your camera, not a computer. See the card types you can |
| use in Compatible Memory Cards. The file types on the |
| card may not be supported. See Photo Image File |
| |
|
|
| Disconnect the Bluetooth Photo Print adapter, then |
| reconnect it to PictureMate. See Disconnecting the |
| |
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