Epson PictureMate Where To Get Help

Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:

Service	Access

World Wide Web	From the Internet, you can reach Epson Support at
	http://support.epson.com. At this site, you can download
	drivers and other files, look at product documentation, access
	troubleshooting information, and receive technical advice
	through e-mail.
	You can learn more about PictureMate by visiting
	www.MyPictureMate.com. At this site, you can find
	information about PictureMate, support, special offers, and
	accessories.

Automated	A variety of automated help services are available 24 hours a
Telephone Services	day, seven days a week. To use these services, you must have
	a touch tone telephone and call (800) 922-8911. Your Epson
	SoundAdviceSM code is 70540. Use this code to quickly select
	PictureMate in SoundAdvice.

To speak to a technical support representative, dial:

■U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday.

■Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

Before you call, please have the following information ready:

■Product name (PictureMate)

■Product serial number (located on the back of PictureMate)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer configuration

■Description of the problem